The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2020 Local Travel Reimbursement - Las Vegas, NV, Huntridge Station 10/01/2019 FCS-FM-20-001 $7,619 Open R - 1 -- Direct the Senior Manager, Customer Service, to issue Postal Service vehicle cards for each postal-owned vehicle and provide the necessary training to each employee on how to use the vehicle cards. Agree
2019 Meter Revenue Refunds - W.T. Harris Station, Charlotte, NC 08/21/2019 FCS-FM-19-020 $78,316 Open R - 1 -- Reiterate policies regarding the verification of disbursements and destruction of meter stamps refunded; or consider developing alternative guidance for destruction to prevent duplicate, unauthorized, or incorrect refunds. Agree
2018 Tort Claims Management - Western Area 05/09/2018 DR-AR-18-004 $97,409 Open R - 1 -- issue a directive instructing districts to ensure tort claim payments and related supporting documentation are reviewed periodically. Agree
2019 Oversight of the U.S. Postal Service Uniform Program 09/19/2019 SM-AR-19-007 $278,923 Open R - 1 -- Implement a periodic reconciliation process of Citibank’s vendor sales transactions to the approved licensed vendor list to identify transactions at non-licensed vendors. Agree
2019 National Security Clearance Program 06/18/2019 OV-AR-19-001 $318,031 Open R - 2 -- Complete Position Designation Surveys for personnel possessing national security clearances without a Position Designation Survey on file to determine if the position warrants a clearance. Agree
2018 Credit for Disputed Voyager Card Transactions 04/02/2018 FT-AR-18-007 $1,152,177 Open R - 1 -- Implement a process to reconcile, at least quarterly, all disputed transactions nationwide. Agree
2019 Mail Delivery Issues – Ohio Valley District 08/27/2019 DR-AR-19-007 $3,369,130 Open R - 3 -- Direct the Columbus Processing & Distribution Center Manager and Manager, Operation Program Support to coordinate mail arrival times in Integrated Operating Plans to improve mail flow between the plant and delivery units to achieve daily operational performance. Agree
2019 Performance of the HTPS at the Queens, NY, P&DC 05/23/2019 NO-AR-19-004 $4,298,686 Open R - 1 -- Develop a plan to reduce the number of packages recirculated or rejected on the Queens, NY, Processing & Distribution Center High Throughput Package Sorter machine to help achieve the daily volume and throughput goal. Agree
2018 Oversight of Contract Extensions 03/20/2018 SM-AR-18-001 $4,536,971 Open R - 2 -- Revise policy to clarify the use of contract clauses when exercising option years, and revise the current review and approval process to ensure appropriate clauses are used when extending contracts. Agree
2013 Supervisor Workhours and Span of Control 04/04/2013 NO-MA-13-005 $11,955,046 Open R - 2 -- Fill vacant supervisor positions up to the appropriate span of control level and reduce supervisor replacement workhours accordingly. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates