The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 3-- Define business practices and responsibilities for monitoring privileged accounts and implement privileged access management tools. Agree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 5-- Establish an official closing period for the Management Operating Data System (MODS) and develop controls in MODS to prevent workhour adjustments after the closeout period without required approvals. Agree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 2-- Include closed contracts in Supply Management’s compliance review process that would consist of ensuring completion of all required closeout steps. Agree
2020 U.S. Postal Service: First-Line Supervisors - Resources 03/18/2020 19SMG010HR000-R20 $0 Open R - 3-- Implement an oversight mechanism to ensure all permanent first-line supervisors take mandatory supervisory training within a designated period after being appointed. Agree
2019 Issues Identified in the Outbound International Mail Market 09/23/2019 CP-MT-19-001 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 In-Resolution R - 3-- Establish appropriate performance incentives for managers to effectively manage overtime. Disagree
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 4-- Perform data validation for the information in the Surface Visibility system to ensure the extra and canceled trips key performance indicators are accurate and complete. Agree
2018 Access Issues Identified in the Mail Processing Environment 09/05/2018 IT-MT-18-001 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Accuracy of Surface Visibility Scans and Reporting 03/05/2020 19-024-R20 $0 Open R - 1-- Issue supplemental guidance on manually editing arrival, departure, and scheduled trip times in Surface Visibility Web 2.0. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 5-- Develop an automated payment process to ensure suppliers are paid consistently, accurately, and timely. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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