The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2020 Risks Associated with Information Technology Applications 07/27/2020 20-251-R20 $0 Open R - 2-- Issue a Failure to Comply letter if the conditional accreditation requirements for the six applications are not met. Agree
2020 Accuracy of Surface Visibility Scans and Reporting 03/05/2020 19-024-R20 $0 Open R - 3-- Implement controls to ensure only properly authorized personnel can make manual edits in Surface Visibility Web 2.0 Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 3-- Issue supplemental guidance to evaluate recurring late, canceled, and extra trips, and trips with consistently low trailer utilization; and update, remove, or consolidate trips; and adjust the transportation schedules accordingly. Agree
2020 Workload/Workforce Key Performance Indicators in Customer Service, Delivery, and Vehicle Operations 10/24/2019 19RG005DR000-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 3-- Delete all accounts that have not been used in more than 365 days and all guest accounts on the mail imaging systems. Agree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 3-- Track one-to-one alignment of actual investments with Cybersecurity Decision Analysis Report III Enhancement and Maturity requests for each project. Disagree
2020 Management Structure at Postal Service Facilities 03/18/2020 19SMG011HR000-R20 $0 Open R - 1-- Implement an updated district ranking methodology and reassess district rankings based on the approved methodology. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 Open R - 2-- Issue supplemental guidance on management oversight to reduce unauthorized overtime, ensure compliance with overtime policy to reduce grievances, and increase employee availability. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 1-- Create reason codes in the Surface Visibility Web 2.0 system for why extra trips are being ordered. Agree
2020 Supply Management’s Control Environment Over Contracting Officers 11/07/2019 18SMG023SM000-R20 $0 Open R - 1-- Implement a formal portfolio review process to ensure that contracting officers obtain the required annual 21 hours of current purchasing-related training, including validation of training content and supporting documentation of attendance/completion. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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