The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2022 Springfield, MO, Processing and Distribution Center Grievances 10/22/2021 21-124-R22 $0 Open R - 6-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2-- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree
2021 Vehicle Parts Pricing 09/02/2021 21-020-R21 $0 Open R - 2-- Incorporate one-time price changes over a specific defined threshold into the fair and reasonable determination process. Agree
2022 Property Condition Reviews - Whitley City, Monticello, and West Somerset Post Offices in Kentucky 11/18/2021 21-227-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Online Priority Mail Express Refunds 07/20/2021 20-268-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Delivery and Customer Service Operations - Select Baltimore Units, Baltimore, MD 11/05/2021 21-194-R22 $0 Open R - 5-- Develop and implement a plan to ensure all delayed mail is reported daily in the Customer Service Daily Reporting System and monitor for accuracy. This plan should include providing training to the employees responsible for reporting delayed mail. Agree
2021 Security Assessment of the Customer Registration Application 09/09/2021 20-286-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Trips Operating More than Four Hours Late 11/08/2021 21-116-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 U.S. Postal Service Exit Processing 04/12/2021 20-167-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Property Condition Reviews - Menlo Park, Excelsior, and Sutter Street in California 09/15/2021 21-200-R21 $0 Open R - 1-- Address all building maintenance, safety, and security issues identified at the Menlo Park, Excelsior, and Sutter Street post offices. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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