The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Valuesort descending Status Recommendation Management Response
2019 Review of Postal Service’s Response [Redacted] 09/06/2019 IT-AR-19-005 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2019 Zone Pricing for Mail Processed at the Palatine Sectional Center Facility 06/24/2019 MS-MT-19-002 $0 Open R - 2 -- Evaluate coordinates for all SCFs and correct inaccuracies, as identified. Agree
2019 U.S. Postal Service's Customer Service to Non-English Speaking Customers 11/02/2018 MS-AR-19-001 $0 Open R - 3 -- develop a plan to integrate translations among the web links that revert to English to ensure consistency and continued oversight. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 2 -- Provide formal training including periodic refresher training to responsible personnel to ensure they understand their roles and responsibilities for managing contractor badges. Agree
2019 Assessment of U.S. Postal Service’s Service Performance and Costs 09/17/2019 NO-AR-19-008 $0 Open R - 1 -- Conduct a cost-benefit analysis, including a sensitivity analysis, of current service performance targets. This analysis should include an evaluation of additional costs incurred for extra operational services performed to meet service performance targets, and opportunities that exist to limit extra services when they are not financially feasible. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 2 -- Implement corrective action to: (1) deactivate PINs issued to vendors, (2) deactivate multiple PINs issued to employees or define policy for exception, (3) deactivate PINs without a valid employee name; and (4) ensure authorized approval of requests for increasing PIN purchasing limits and (5) track and monitor completion of semi-annual reviews. Agree
2019 Financial Differences - Nashville, TN, Main Office Window 09/04/2019 FCS-FM-19-027 $0 Open R - 1 -- To reiterate to all personnel responsible for resolving financial differences at the Nashville Main Office Window how to properly research and resolve financial differences timely and file supporting documents in one central location at the unit. Agree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 Open R - 1 -- Work with Congress to develop legislative changes that would result in the Postal Inspection Service being authorized to open and inspect domestic packages suspected of containing illicit drugs. Disagree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 4 -- Require users to change passwords for all administrative accounts at least every 30 days and for all non-administrative accounts at least every 90 days for the mail imaging systems. Agree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates