The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Datesort descending Report Number Financial Value Status Recommendation Management Response
2021 Uncompensated and Undercompensated Services 04/05/2021 20-208-R21 $219,519,981 Open R - 2-- Evaluate opportunities to adjust provisions involving business customers to ensure only services paid for are provided. Agree
2021 Uncompensated and Undercompensated Services 04/05/2021 20-208-R21 $1,850,011,194 Open R - 1-- Explore strategies for receiving amounts owed or appropriated for government services and providing the Postal Service reimbursement for these services going forward. Agree
2021 U.S. Postal Service Exit Processing 04/12/2021 20-167-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Property Condition Reviews – Garyville, North Kenner, and Lake Forest Post Offices in Louisiana 04/14/2021 21-093-R21 $0 Open R - 1-- Address all building maintenance, safety, and security issues identified at the Garyville, North Kenner, and Lake Forest post offices. Agree
2021 Property Condition Reviews – Garyville, North Kenner, and Lake Forest Post Offices in Louisiana 04/14/2021 21-093-R21 $0 Open R - 3-- Replace all damaged cluster box units reported in the electronic Facilities Management System and those assigned to the North Kenner Post Office. Agree
2021 U.S. Postal Inspection Service Washington Division 04/16/2021 21-005-R21 $0 Open R - 1-- Review and update Case Management Reporting Guidelines and the Inspection Service Manual with current Inspection Service Communications requirements and define what constitutes a field note and when it is required. Agree
2021 Scheduled Hours and Payment for Highway Contract Routes 05/05/2021 20-295-R21 $1,813,596 Open R - 3-- Develop a plan to review the accuracy of previously approved scheduled trips to identify and correct day count errors in the SCR system, determine actual overpayments, initiate recovery, and maintain all supporting documentation in either the TCSS or Transportation Management System. Disagree
2021 Integrity of U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 2-- Update Handbook AS-805-C, Information Security Requirements for All Personnel, to include restrictions on the use of work email addresses on external sites. Agree
2021 Integrity of U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 3-- Establish an effective social media account approval process and document social media account management procedures. Agree
2021 Integrity of U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 5-- Establish an automated process to monitor social media to identify and address unapproved pages and accounts created to represent the Postal Service. Agree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates