The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Datesort descending Report Number Financial Value Status Recommendation Management Response
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 1 -- Coordinate with U.S. Bank Voyager to implement automated controls in the Voyager Fleet Commander Online application to: (1) prevent assignment of PINs to vendors; (2) prevent assignment of multiple PINs to employees; (3) prevent assignment of PINs without valid employee names; and (4) ensure only authorized employees are allowed to request PIN limit changes. Agree
2019 Internal Controls Over No Sale Transactions 07/17/2019 FT-AR-19-007 $0 Open R - 1 -- Coordinate with the Vice President, Delivery and Retail Operations, to develop a nationwide policy to monitor No Sale transactions, considering the existing available reports and best practices used by area and district personnel. Agree
2019 Commercial Air (CAIR) Contractor Scanning 07/19/2019 NL-MT-19-001 $0 Open R - 4 -- Ensure mail clerks monitor Delta Global Service employees sort mail into the correct mail transport equipment. Agree
2019 Commercial Air (CAIR) Contractor Scanning 07/19/2019 NL-MT-19-001 $0 Open R - 6 -- Ensure districts update Postal Vehicle Service routes in the Vehicle Information Transportation Analysis Logistics system timely. Agree
2019 Commercial Air (CAIR) Contractor Scanning 07/19/2019 NL-MT-19-001 $0 Open R - 1 -- Establish processes to train ramp and mail clerks on contract provisions concerning when and where Delta Air Lines employees are required to scan the mail. Agree
2019 Commercial Air (CAIR) Contractor Scanning 07/19/2019 NL-MT-19-001 $0 Open R - 3 -- Ensure that Delta Air Lines has enough mail transportation equipment to separate the mail according to the contract. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 2 -- Evaluate a process for scanning individual pieces to larger containers and for using this scan data to measure the time between military and diplomatic mail being scanned as accepted and being assigned outbound transportation and prepared for departure. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 3 -- Periodically evaluate operations to provide effective oversight of the processing of military and diplomatic mail to reduce damaged mail, which could include ensuring proper culling and modifying equipment. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 4 -- Work with military stakeholders to update Publication 38, Postal Agreement with the Department of Defense, and with military and diplomatic stakeholders to update the operating plan related to military and diplomatic mail at the Chicago International Military Service Center. Agree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 1 -- Periodically evaluate operations to provide effective management oversight of the timeliness of military and diplomatic mail to reduce delays in mail arriving to and processing within the CIMSC, as well as ensuring proper labelling of this mail. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates