The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2021 Seamless Acceptance Mail Quality Processes 09/29/2021 21-098-R21 $0 Open R - 6-- Identify and communicate common issues and error types that result in a high rate of overturned assessments to improve the assessment process and ensure errors are accurately assessed the first time. Agree
2021 Manually Adjusted Indemnity Claim Payments 08/30/2021 20-129-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Bank Secrecy Act Compliance 01/19/2021 20-158-R21 $0 Open R - 2-- Enhance policies and procedures for suspicious activity reporting to include any revisions to the Bank Secrecy Act database requirements or the Suspicious Transaction Report. Agree
2021 Property Condition Reviews – Center Ossipee, East Wakefield, and Conway Post Offices in New Hampshire 08/12/2021 21-187-R21 $0 Open R - 1-- Address all building maintenance and safety issues identified at the Center Ossipee, East Wakefield, and Conway post offices. Agree
2021 Noncompetitive Contracts 09/09/2021 21-019-R21 $0 Open R - 5-- Develop and implement Noncompetitive Purchase Request training for internal business partners to ensure complete and fully supported documentation is submitted to the contracting officer. Agree
2021 Integrity of U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 2-- Update Handbook AS-805-C, Information Security Requirements for All Personnel, to include restrictions on the use of work email addresses on external sites. Agree
2021 Plant Load Agreements – New Jersey District 08/12/2021 21-049-R21 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Contract Delivery Service Cost Attribution 06/21/2021 20-313-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 4-- Develop online training and/or instructional materials that provide comprehensive guidance to postmasters or their designees on how to properly complete PS Form 2846, City Carrier Route Mail Acceptance Data. In addition, consider developing a web-based form with guided prompts and instructions to replace manual entry of PS Form 2846 information. Agree
2021 Property Condition Reviews - Cochituate, Winchester, and John F. Kennedy Post Offices in MA 06/17/2021 21-144-R21 $0 Open R - 1-- Address all building maintenance, safety, and security issues identified at the Cochituate, Winchester, and John F. Kennedy post offices Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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