The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2019 Issues Identified in the Outbound International Mail Market 09/23/2019 CP-MT-19-001 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Addressing the Diverse Needs and Wants of Rural American: Opportunities for the U.S. Postal Service 09/16/2019 RISC-WP-19-009 $0 Open R - 3-- Vice President, Delivery and Retail Operations, to identify a cost-effective means of tracking parcel locker utilization in rural areas Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $358,305,479 Open R - 1-- Evaluate and test the updated Function 1 Scheduler results on a periodic basis to ensure proper implementation of position bid assignments and accurate complement levels, and make adjustments as necessary. Agree
2019 Physical and Environmental Controls Site Security Review 08/15/2019 IT-AR-19-004 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Assessment of U.S. Postal Service’s Service Performance and Costs 09/17/2019 NO-AR-19-008 $0 Open R - 1-- Conduct a cost-benefit analysis, including a sensitivity analysis, of current service performance targets. This analysis should include an evaluation of additional costs incurred for extra operational services performed to meet service performance targets, and opportunities that exist to limit extra services when they are not financially feasible. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 In-Resolution R - 3-- Establish appropriate performance incentives for managers to effectively manage overtime. Disagree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 4-- Develop a mechanism for improved communications among headquarters, area, and local personnel on Management Operating Data System (MODS) requirements and updates, to include (1) a more centralized approach for information dissemination, (2) the development of a mandatory orientation program for new MODS coordinators, and (3) annual MODS training for all area and local coordinators as well as facility employees and supervisors. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 2-- Implement corrective action to: (1) deactivate PINs issued to vendors, (2) deactivate multiple PINs issued to employees or define policy for exception, (3) deactivate PINs without a valid employee name; and (4) ensure authorized approval of requests for increasing PIN purchasing limits and (5) track and monitor completion of semi-annual reviews. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 5-- Develop an automated payment process to ensure suppliers are paid consistently, accurately, and timely. Agree
2019 Oversight of Highway Contract Routes - Insurance 03/22/2019 SM-AR-19-002 $0 Open R - 5-- Revise Supplying Principles and Practices to require the use of Clause B-39: Indemnification in all Highway Contract Route contracts. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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