The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2021 U.S. Postal Inspection Service Washington Division 04/16/2021 21-005-R21 $0 Open R - 1-- Review and update Case Management Reporting Guidelines and the Inspection Service Manual with current Inspection Service Communications requirements and define what constitutes a field note and when it is required. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 4-- Develop online training and/or instructional materials that provide comprehensive guidance to postmasters or their designees on how to properly complete PS Form 2846, City Carrier Route Mail Acceptance Data. In addition, consider developing a web-based form with guided prompts and instructions to replace manual entry of PS Form 2846 information. Agree
2021 Mail Delivery and Customer Service Operations- Newark Post Office, Newark, DE 07/22/2021 21-177-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Property Condition Reviews - Garyville, North Kenner, and Lake Forest Post Offices in Louisiana 04/14/2021 21-093-R21 $0 Open R - 1-- Address all building maintenance, safety, and security issues identified at the Garyville, North Kenner, and Lake Forest post offices. Agree
2021 Property Condition Reviews - North Royalton, Willoughby, and Jesse C. Owens Post Offices in Ohio 06/21/2021 21-138-R21 $0 Open R - 2-- Perform and document fire extinguisher inspections monthly and annually as required at the North Royalton, Willoughby, and Jesse C. Owens Post Offices. Agree
2021 U.S. Postal Service Exit Processing 04/12/2021 20-167-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Mail Operations at the West Valley, AZ, Processing and Distribution Center 07/27/2021 21-166-R21 $0 Open R - 3-- review operation numbers and Content Identification Number codes to determine if the right sort plans are being used to ensure delayed inventory data is accurate. Agree
2021 Impact of Pandemic on Postal Service Finances 03/29/2021 20-257-R21 $0 Open R - 1-- Develop specific policies and procedures to ensure expenses are consistently documented, validated, and tracked for unanticipated crisis or catastrophic events. Agree
2021 U.S. Postal Inspection Service Pandemic Response to Mail Fraud and Mail Theft 05/20/2021 20-305-R21 $0 Open R - 1-- Document best practices from the Postal Inspection Service’s response to the COVID-19 pandemic in an after-action report for use in future health crises. Agree
2021 COVID-19 Leave Administration 06/16/2021 21-032-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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