The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2021 Fiscal Year 2020 Board of Governors' Expenditures 09/22/2021 21-064-R21 $0 Open R - 1-- Develop and provide training and formal communication to all purchasing teams on policies and procedures, including required file documentation, for sensitive requests. Agree
2021 1-800-ASK-USPS:The Postal Service's Interactive Voice Response System 09/21/2021 RISC-WP-21-010 $0 Open R1 – Enhance current Interactive Voice Response system performance metrics by including metrics for the rate of complete, contained calls and the rate of incomplete, abandoned calls. Agree
2021 Contract Invoice Payment Process 07/29/2021 20-281-R21 $0 Open R - 3-- Establish and implement refresher contracting officer’s representative training requirements. Agree
2021 Capital Equipment at the Eagan Information Technology Center 08/10/2021 21-059-R21 $0 Open R - 3-- Instruct the Executive Manager, Compute Engineering to implement a process to ensure that records for capital assets at the Eagan Information Technology Center are accurately entered and maintained in the Solution for Enterprise Asset Management system and the Asset Inventory Management System including clear designations of the status of equipment items. Agree
2021 U.S. Postal Service's Protection Against External Cyberattacks 08/31/2021 20-277-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Fiscal Year 2020 Board of Governors' Expenditures 09/22/2021 21-064-R21 $2,826 Open R - 2-- Implement a process to ensure the Office of the Board’s contracting officer’s representatives administer all contract-related arrangements and certify invoices in accordance with established supply management policies and contract terms. Agree
2021 Contract Invoice Payment Process 07/29/2021 20-281-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Accident Reporting 08/27/2021 21-015-R21 $0 Open R - 5-- Implement an automated reconciliation process between data from Department of Labor’s Employee Compensation Operations and Management Portal and the Postal Service’s Employee Health and Safety (EHS) system, to ensure all personal injury industrial accidents are properly recorded in EHS. Agree
2021 U.S. Postal Service's Protection Against External Cyberattacks 08/31/2021 20-277-R21 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 U.S. Postal Inspection Service Oversight of its Use of Cryptocurrency 08/26/2021 21-067-R21 $0 Open R - 1-- Ensure that the Cryptocurrency Fund Program has the information needed to provide oversight of the investigative use of cryptocurrency. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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