The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2016 Postal Service's Handling of Office of Workers Compensation Claim Forms 04/07/2016 HR-AR-16-002 $0 Open R - 1 -- Develop a more comprehensive electronic claims process to ensure claims forms are completed accurately and timely. Agree
2018 Use of Intelligent Mail Barcodes for First-Class Mail Letters' Processing Costs 09/25/2018 CP-AR-18-007 $0 Open R - 1 -- Should develop a strategic plan to assess how Intelligent Mail barcode and Informed Visibility technologies can be enhanced to support costing and, based on that assessment, determine how and when the technologies can be leveraged to improve costing. Agree
2018 Postal Service's Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 Open R - 2 -- Assess if the staffing to caseload ratio aligns with requirements established by management Disagree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 4 -- Update Mail Transport Equipment Labeler software to resolve the 24-hour system trip update delay. Disagree
2018 Change of Address Identity Verification Internal Controls 08/24/2018 MS-AR-18-005 $0 Open R - 2 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Mail Processing Facilities Staffing 03/30/2018 NO-AR-18-004 $0 Open R - 3 -- implement and document the Verification, Validation, and Accreditation process for the Function 1 Scheduler. Disagree
2018 Terminal Handling Services - Southern Area 07/27/2018 NL-AR-18-009 $0 Open R - 1 -- Ensure all Southern Area mail processing facilities follow their respective volume arrival profiles. Disagree
2018 Review of Availability of Tier 1 Business Critical Services 09/11/2018 IT-AR-18-004 $0 Open R - 2 -- should establish and document availability targets and acceptable hours for planned and unplanned downtime for each application or service considered to be a Tier 1 business critical service. Agree
2018 Oversight of Contract Extensions 03/20/2018 SM-AR-18-001 $0 Open R - 5 -- Reconcile existing policy and clause language to clarify written notification requirements for Clause 2-19: Option to Extend. Agree
2018 Domestic Preference in Vehicle Contracts 06/07/2018 SM-AR-18-004 $0 Open R - 2 -- Revise the domestic preference certification process for proposals to make the supplier certification more explicit in affirming end products are domestic, and ensure deviation letters are developed for identified exceptions. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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