The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2016 Address Management Licensing Agreements 12/29/2015 SM-AR-16-004 $0 Open R - 2 -- Periodically evaluate licensing agreement templates to determine whether provisions are consistent, up-to-date, and adequately protect the Postal Service’s best interests. Agree
2016 New York Morgan Processing and Distribution Center Efficiency 05/04/2016 NO-AR-16-008 $93,101,614 Open R - 1 -- Reduce 385,365 workhours over the next five years by evaluating operational efficiency and adjusting workhours to workload. Agree
2016 Continuous Improvement of Mail Processing Operations 09/29/2016 NO-AR-16-012 $465,165,928 Open R - 1 -- Reduce 11.5 million workhours from projected fiscal year 2016 levels where possible and when planning for 2017 projected workhours by evaluating operational efficiency, adjusting staffing levels/workhours to workload, and ensuring overtime workhours do not exceed budgeted levels. Agree
2016 Postal Service's Handling of Office of Workers Compensation Claim Forms 04/07/2016 HR-AR-16-002 $0 Open R - 1 -- Develop a more comprehensive electronic claims process to ensure claims forms are completed accurately and timely. Agree
2016 Postmaster Cost Segment 09/08/2016 CP-AR-16-010 $0 Open R - 3 -- Communicate to the Postal Regulatory Commission the status of the Post Office Structure Plan and develop a timeline and approach for updating the postmaster variability study. Agree
2016 Access Controls over Mail Imaging Systems 01/14/2016 IT-AR-16-004 $0 Open R - 3 -- Delete all accounts that have not been used in more than 365 days and all guest accounts on the mail imaging systems. Agree
2017 Postal Inspection Service Consumer Fraud Fund 05/04/2017 HR-AR-17-006 $0 Open R - 2 -- Develop formal written procedures for management of Consumer Fraud Fund requests and for tracking, monitoring, and reconciling expenditures. Agree
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 2 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2017 Software License Management 09/25/2017 IT-AR-17-008 $0 Open R - 1 -- Complete implementation of the centrally managed software license program that complies with Postal Service policy and best practices. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 3 -- Define business practices and responsibilities for monitoring privileged accounts and implement privileged access management tools. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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