The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Supply Management’s Control Environment Over Contracting Officers 11/07/2019 18SMG023SM000-R20 $0 Open R - 5-- Assess the feasibility of establishing commodity specific metrics or tools to provide for a consistent workload management process, to include a cost-benefit analysis. Agree
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 4-- Perform data validation for the information in the Surface Visibility system to ensure the extra and canceled trips key performance indicators are accurate and complete. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $1,194,166 Open R - 2-- In coordination with Vice President, Information Technology, and Vice President, Facilities, implement a solution, such as sitewide emergency generators, to prevent network connectivity issues and adjust the configuration settings of network devices at the Sacramento Processing and Distribution Center to prevent Hot Standby Router Protocol Instability. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 10-- Increase use of the lowest cost carrier by updating density assumptions, requesting additional lift from commercial airlines in target markets, and coordinating with the Transportation Security Administration to expand screening. Agree
2020 Accuracy of Surface Visibility Scans and Reporting 03/05/2020 19-024-R20 $0 Open R - 3-- Implement controls to ensure only properly authorized personnel can make manual edits in Surface Visibility Web 2.0 Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 6-- Equip terminal handling services sites with Surface Visibility mobile scanners, develop a daily condition report template for Postal Service terminal handling services liaisons, and standardize the Postal Service’s corrective action procedures in response to liaisons’ reporting. Agree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 1-- Limit ammunition access to applicable personnel in the Charlotte Division. Disagree
2020 Automatic Indemnity Claim Payments 03/02/2020 19-008-R20 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Management of Postal Zones 03/25/2020 19RG009MS000-R20 $0 Open R - 2-- Develop policies and procedures for periodically reviewing, updating, and monitoring Sectional Center Facilities coordinates used in zone pricing. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 4-- In coordination with the Vice President, Processing and Maintenance Operations, align volume arrival profiles with terminal handling services operations to allow time to build the planned amount of bypass containers. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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