The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Sales & Marketing Operational Key Performance Indicators 10/17/2019 19RG003MS000-R20 $0 Open R - 3-- Establish a process to validate contractor-generated Return on Advertising Spend. Agree
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 5-- Explore opportunities to increase the use of commercial air carriers to transport packages presently restricted by federal regulations. Agree
2020 Partnership Agreement Compliance 12/27/2019 19BG004FT000-R20 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Manual Flats Processing Operations at the Birmingham, AL, Processing and Distribution Center 02/12/2020 20-161-R20 $0 Open R - 1-- Develop procedures to ensure machinable flats sent to the P&DC by delivery units are processed on mail processing equipment. Agree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 2-- Update policy requiring ammunition to be always secured and limit access to applicable personnel. Disagree
2020 Delivery and Customer Service Issues - Greenpoint and Williamsburg Stations, Brooklyn, NY 12/31/2019 19-003-R20 $0 Open R - 4-- Instruct the Postmaster, Brooklyn, and station management to coordinate with building owners or managers to comply with Postal Service access and mail receptacle policies. Agree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $963,213,772 Open R - 3-- Coordinate with Labor Relations to identify cost effective alternatives and opportunities to address career clerk and carrier staffing issues Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $0 Open R - 3-- Develop an automated process to regularly review vendor bandwidth utilization reports and upgrade bandwidth when it exceeds determined thresholds. Agree
2020 Supply Management’s Control Environment Over Contracting Officers 11/07/2019 18SMG023SM000-R20 $0 Open R - 2-- Designate a central system for Supply Management to record, track, and manage contracting officers’ training activities. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 1-- Develop an action plan to ensure all mail is being delivered in a timely manner. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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