The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2023 Key Issues With Channel Partners 10/13/2022 22-069-1-R23 $0 Open R - 4-- Develop and formalize a technical process, which includes the detailed calculation of all chargeback opportunities for Channel Partners and a quality assurance process, and (2) consider retroactively calculating and invoicing Resellers for the correct chargeback amounts for previous periods. Disagree
2023 Management Alert - Voyager Fleet Card Program - Internal Controls Issues 10/07/2022 22-006-1-R23 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 2-- Instruct Bon Air Branch, Southside Station, and Montrose Heights Station unit management to train all retail employees on receipt, documentation, and retention of stamp stock and money order transfers. Agree
2023 Efficiency of Operations at the DV Daniels Processing and Distribution Center, Kearny, NJ 10/19/2022 22-169-R23 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 12-- We recommend the Manager, Virginia District, direct Bon Air Branch, Southside Station, and Montrose Height Station unit management to provide timekeeping training to their lead clerks and assign timekeeping duties to this employee. Agree
2023 U.S. Postal Service Money Order Trends and Cost Coverage 10/20/2022 22-057-R23 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 1-- Recommend the Southeast Division Director, Processing Operations, reiterate and execute existing policies to ensure preventative maintenance is consistently performed on automated machines at the Atlanta Processing & Distribution Center. Agree
2023 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, New Jersey Region 12/02/2022 22-170-R23 $0 Open R - 4-- We recommend the District Manager, New Jersey District, address all building safety and maintenance issues identified at the Belleville Annex, Kearny Main Post Office, and the Union Post Office. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 6-- Reiterate to unit management at Southside Station the policy for handling nonmail items. Agree
2023 Efficiency of Operations at the Atlanta, GA Processing and Distribution Center 11/01/2022 22-179-R23 $0 Open R - 5-- Recommend the Southeast Division Director, Processing Operations, and the Southeast Division Director, Logistics Operations, implement strategies to ensure mail from other facilities arrive at the Atlanta Processing and Distribution Center in time to meet scheduled trips to the delivery units. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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