The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Stamp and Cash Inventories - Chicago, IL, Offices 07/29/2020 20-256-R20 $0 Open R - 1-- Reiterate policy and procedures over the handling and security of stamp and cash inventories to all respective unit personnel and destroy spoiled money orders, per procedures. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 3-- Issue supplemental guidance to evaluate recurring late, canceled, and extra trips, and trips with consistently low trailer utilization; and update, remove, or consolidate trips; and adjust the transportation schedules accordingly. Agree
2020 Workload/Workforce Key Performance Indicators in Customer Service, Delivery, and Vehicle Operations 10/24/2019 19RG005DR000-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2020 Management Structure at Postal Service Facilities 03/18/2020 19SMG011HR000-R20 $0 Open R - 1-- Implement an updated district ranking methodology and reassess district rankings based on the approved methodology. Agree
2020 Small Package Sorting System Performance 07/29/2020 20-052-R20 $58,926,340 Open R - 1-- Reiterate the operation user guide requiring supervisors to be present to initiate the timely start of Small Package Sorting System machine processing. Agree
2020 Leased Facility Maintenance 05/28/2020 19SMG012SM000-R20 $0 Open R - 2-- Enforce requirements with the contractor to ensure landlords complete repairs within the established timeframes and require Landlord Maintenance Program personnel to perform reviews of closed repairs in the electronic Facility Management System. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 1-- Develop an action plan, with milestones, to manage and reduce informal grievance costs and payments. Agree
2020 Partnership Agreement Compliance 12/27/2019 19BG004FT000-R20 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 3-- Review and adjust mail arrival times and mail mix for the Montbello Station and the Denver Processing and Distribution Center to ensure distribution up time is being met. Agree
2020 Automatic Indemnity Claim Payments 03/02/2020 19-008-R20 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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