The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Yearsort descending Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Security Assessment of a U.S. Postal Service Information Technology Application 08/11/2020 19-018-R20 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 2-- Update the Domestic Mail Manual to set appropriate mail preparation standards that align with automation for strapping, containerization, wrapping, and paper quality, to reduce costs associated with bundle breakage and manual processing of machinable mail. Agree
2020 Payments to Injured Employees 09/30/2020 20-156-R20 $0 Open R - 1-- Reiterate to field supervisors the requirement to input continuation of pay hours into the Employee Resource Management System. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 3-- Implement a process to collect and monitor data that identifies the reasons for overtime use to better manage and control overtime costs. Agree
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 4-- Perform data validation for the information in the Surface Visibility system to ensure the extra and canceled trips key performance indicators are accurate and complete. Agree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $0 Open R - 3-- Coordinate with the National Tort Center to evaluate the Tort Claim Coordinator reporting structure and identify changes to enhance the effectiveness of the structure, which could include transferring supervisory oversight of the district Tort Claim Coordinator function, duties, and responsibilities to the National Tort Center. Agree
2020 Nationwide Delivery Scanning Issues 02/19/2020 20-102-R20 $0 Open R - 1-- Enhance ongoing strategies to improve scanning accuracy and enforce compliance. Agree
2020 Management of Postal Zones 03/25/2020 19RG009MS000-R20 $0 Open R - 3-- In coordination with the Vice President, Pricing & Costing, evaluate alternative methodologies for determining the zone, which could include calculating distance between the originating 5-digit ZIP Code to the designating 5-digit ZIP Code, to more accurately reflect the distance the mailpieces travel. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 3-- Investigate cause(s) for increases in rescheduled readings that were cancelled and implement solutions to reduce cancelled readings, as appropriate. Agree
2020 Financial Controls Policy for Retail Units 08/13/2020 20-264-R20 $0 Open R - 2-- Update Handbook AS 709, Purchase Card Local Buying Policies and Procedures, to ensure consistency in procedures associated with local purchases. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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