The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2021 Uncompensated and Undercompensated Services 04/01/2021 20-208-R21 $1,850,011,194 Open R - 1-- Explore strategies for receiving amounts owed or appropriated for government services and providing the Postal Service reimbursement for these services going forward. Agree
2021 Mail Delivery and Customer Service Operations- Newark Post Office, Newark, DE 07/22/2021 21-177-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Integrity of U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 2-- Update Handbook AS-805-C, Information Security Requirements for All Personnel, to include restrictions on the use of work email addresses on external sites. Agree
2021 Service Performance of Election and Political Mail During the November 2020 General Election 03/05/2021 20-318-R21 $0 Open R - 2-- Continue to educate state and local election officials on mailing deadlines for request and receipt of ballots that accounts for the Postal Service’s time to process, transport, and deliver mail. Agree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 3-- Revise and update AMP feasibility studies to determine whether cost savings could be realized, and consolidations should continue. Agree
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 3-- Reiterate to data collection technicians the importance of communicating with the city carrier to confirm the deviation status of each sampled parcel and whether the city carrier plans to deliver all parcels and accountable mail on the test date. In addition, we recommend they evaluate whether delivery scan data can be used to determine if any sampled parcels should be excluded from the test data due to missing delivery attempts on the test date. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $667,098,942 Open R - 2-- Modify current policies and procedures, to include performance measures or other oversight controls, to hold appropriate management accountable for not reducing overtime. Agree
2021 Issues Identified in International Package Operations – Chicago International Service Center 05/12/2021 21-101-R21 $0 Open R - 2-- Implement processes to ensure the proper label placarding at the Chicago International Service Center and monitoring for compliance. Agree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $0 Open R - 5-- Reinforce the importance of recording accurate and updated information in the Tort Claims System. Agree
2021 Postage, Fees, and Meter Revenue Refunds - Ft. Lauderdale, FL Main Post Office 06/28/2021 21-145-R21 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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