The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 Automatic Indemnity Claim Payments 03/02/2020 19-008-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2015 Security Clearances for Postal Service Contract Drivers 11/20/2014 HR-AR-15-001 $0 Open R - 3-- Establish mandatory and refresher training requirements for Postal Service officials responsible for security clearances to ensure they are aware of their roles and responsibilities regarding the security clearance process. Agree
2020 Mercury Mailability Communication and Implementation 07/17/2020 20-103-R20 $0 Open R - 1-- To develop a communication strategy to remind field staff of the mercury mailability policy changes. Agree
2020 Management Structure at Postal Service Facilities 03/18/2020 19SMG011HR000-R20 $0 Open R - 4-- Formalize a regular review process of workload models and criteria, for each operational manager and supervisor position. Agree
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 5-- Reiterate to team leaders, in a formal communication, Case Management Reporting Requirements, related to documenting claimed arrests made by other law enforcement personnel. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 4-- Develop an action plan, with milestones, to monitor and reduce unauthorized overtime. Agree
2020 Leased Facility Maintenance 05/28/2020 19SMG012SM000-R20 $0 Open R - 2-- Enforce requirements with the contractor to ensure landlords complete repairs within the established timeframes and require Landlord Maintenance Program personnel to perform reviews of closed repairs in the electronic Facility Management System. Agree
2019 U.S. Postal Inspection Service Area Case Management 09/03/2019 OV-AR-19-003 $0 Open R - 3-- Provide refresher case management training to all team leaders and inspectors regarding investigative documentation requirements and proper case closure procedures, according to policies. Agree
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 3-- Develop and implement a strategy to ensure Mail Recovery Center staff are aware of, and complying with, the Postal Service policy for opening and examining all undeliverable First-Class Mail. Agree
2020 Informal Grievance Oversight 07/14/2020 19SMG007HR000-R20 $0 Open R - 3-- Reiterate compliance with the Postal Service’s training policy that requires all supervisors to attend the mandatory Labor Relations Grievance Handling course and review existing training curriculum to ensure it adequately covers Postal Service grievance handling procedures. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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