The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2021 City Carrier Cost System 07/14/2021 21-036-R21 $0 Open R - 3-- Reiterate to data collection technicians the importance of communicating with the city carrier to confirm the deviation status of each sampled parcel and whether the city carrier plans to deliver all parcels and accountable mail on the test date. In addition, we recommend they evaluate whether delivery scan data can be used to determine if any sampled parcels should be excluded from the test data due to missing delivery attempts on the test date. Agree
2022 Efficiency of Operations at the San Diego, CA, Processing and Distribution Center 04/08/2022 22-061-R22 $0 Open R - 1-- Implement a plan to train employees and enforce truck load scan compliance at the Margaret L. Sellers, San Diego, CA Processing and Distribution Center to meet or surpass the scanning goal. Agree
2021 Accident Reporting 08/27/2021 21-015-R21 $0 Open R - 5-- Implement an automated reconciliation process between data from Department of Labor’s Employee Compensation Operations and Management Portal and the Postal Service’s Employee Health and Safety (EHS) system, to ensure all personal injury industrial accidents are properly recorded in EHS. Agree
2022 Capping Report – Efficiency of Selected Processes at Select Retail Units, Texas 1 District 07/22/2022 22-092-R22 $33,252 Open R - 1-- Train Dallas Main Post Office management and lead clerks on policies and procedures relating to time and attendance. Agree
2022 Mail Delivery, Customer Service, and Property Condition Reviews - Select Units, Indianapolis, IN 06/22/2022 22-091-R22 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 U.S. Postal Service International Mail Operations and Performance Data 06/02/2022 21-197-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Efficiency of Operations at the St. Louis, MO, Processing and Distribution Center 07/13/2022 22-112-R22 $0 Open R - 4-- Review load scan performance daily and discuss proper scanning procedures with personnel who are not performing load scans consistently. Agree
2022 Free Matter for the Blind 07/22/2022 22-068-R22 $0 Open R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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