The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 Expense Purchase Card Activity 03/23/2020 19SMG009SM000-R20 $0 Open R - 2-- Enhance the purchase card policy to require cardholders electronically retain purchase card documentation when possible. Agree
2020 Mail Delivery and Customer Service Issues – Foothill Station, San Jose, CA 04/23/2020 20-188-R20 $0 Open R - 2-- Conduct annual route inspections and update evaluations as needed at the Foothill Station. In addition, develop an action plan with additional strategies to reduce staffing variances. Agree
2013 Supervisor Workhours and Span of Control 04/04/2013 NO-MA-13-005 $11,955,046 Open R - 2-- Fill vacant supervisor positions up to the appropriate span of control level and reduce supervisor replacement workhours accordingly. Agree
2020 Military, Diplomatic, and Other International Election Mail 09/30/2020 20-271-R20 $0 Open R - 2-- Immediately develop and implement a Staffing Contingency Plan with strategies and responsibilities for ensuring the sufficient availability of staff for the upcoming election cycle, including options in case supplemental staff levels would be limited after the expiration of the current agreements in September 2020. Agree
2020 Leased Facility Maintenance 05/28/2020 19SMG012SM000-R20 $2,251,220 Open R - 5-- Establish and implement a plan with timeframes for the Landlord Maintenance Program to timely initiate the fee recovery process and collect expensed funds. Agree
2019 Facility Condition Reviews – Mail Processing Facilities 05/06/2019 SM-AR-19-003 $0 Open R - 2-- Develop and implement an action plan to address structural recommendations at the Indianapolis Processing and Distribution Center, including a timeline for completing items. Agree
2020 Cost Reduction Initiatives for Mail Products 08/03/2020 20-088-R20 $0 Open R - 3-- As a part of the national expansion of the Surface Visibility reporting system, develop processes to ensure all mail irregularities are recorded in the facilities, scanners are placed at key locations where mail irregularities are identified, and mail irregularity reports are distributed to the Postal Service personnel and mailers, as appropriate. Agree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 3-- Revise and update AMP feasibility studies to determine whether cost savings could be realized, and consolidations should continue. Agree
2020 Assessment of Overtime Activity 08/25/2020 20-209-R20 $0 Open R - 4-- Develop an action plan, with milestones, to monitor and reduce unauthorized overtime. Agree
2020 U.S. Postal Service Transportation Network Operations and Cost Optimization Practices 11/07/2019 19XG002NL000-R20 $0 Open R - 5-- Explore opportunities to increase the use of commercial air carriers to transport packages presently restricted by federal regulations. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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