The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 U.S. Postal Service Mail Recovery Center 08/17/2020 19-040-R20 $0 Open R - 5-- Develop and formalize guidance on the disposal of gift cards at the Mail Recovery Center. Agree
2020 Business Application Review of the HERO System 08/24/2020 19-016-R20 $26,823,859 Open R - 1-- Update Management Instruction AS-800-2014-4, Cloud Computing Policy, to include early demonstrations of system functionality with key stakeholders to validate and verify the alignment of business needs and the technical capabilities before purchasing any cloud software solutions. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 2-- Develop an action plan to fill carrier and clerk vacancies for the Montbello station and review the City Carrier Associate and Rural Carrier Associate compliment and assign additional carriers if necessary to the station until vacancies can be filled. Agree
2021 Stamps, Money Orders, and Cash - High Shoals, NC, Post Office 10/07/2020 20-280-R21 $0 Open R - 3-- Reiterate to the Administrative Post Office postmaster and staff at the High Shoals Post Office policy and procedures over the daily close out process, stamp stock shipment documentation, protection of Single Drawer Accountability keys, safe combinations, and individual passwords. Agree
2020 Automatic Indemnity Claim Payments 03/02/2020 19-008-R20 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Military, Diplomatic, and Other International Election Mail 09/30/2020 20-271-R20 $0 Open R - 3-- Develop and implement rapid testing timeframes and procedures for tracking and reporting on eligible inbound election ballots at each of the International Service Centers and other facilities that could accept international election mail. Agree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 3-- Reinforce the use of the Contract Authoring Management System alerts through formal communications and refresher training to support the closeout process. Agree
2018 Western Area Physical Security and Environmental Controls 03/19/2018 IT-AR-18-002 $0 Open R - 3-- Direct the senior plant manager to implement compensating controls for doors without a functioning card reader Agree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $0 Open R - 4-- Reinforce requirements to complete and submit required accident investigation forms and documentation to Tort Claim Coordinators within established timeframes. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 4-- Document the methodology and analysis used to ensure sufficient samples are capturing mail characteristics for cost attribution. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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