The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2020 Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA 03/23/2020 20-149-R20 $0 Open R - 2-- Instruct the Postmaster, Hawthorne Post Office, to ensure that employees follow standard operating procedures for scanning including using firm sheets from the Passive Adaptive Scanning System, periodically review and monitor scan data for compliance, and provide carriers with refresher training on package handling and scanning procedures. Agree
2019 Impact of Prescribed Opioids on Postal Service Employees Under the Federal Workers’ Compensation Program 06/06/2019 SAT-AR-19-002 $0 Open R - 1-- Develop a quarterly data analysis process to monitor opioid prescription data trends in the workers compensation program. Agree
2020 U.S. Postal Inspection Service Handling of Suspected Marijuana Packages 03/13/2020 19-014-R20 $253,613 Open R - 5-- Align Administrative Non-Mailability Protocol program policy with the Inspection Service Manual that requires daily activity documentation to support workhours. Agree
2019 Nationwide Employee Background Screening 08/22/2019 HR-AR-19-003 $0 Open R - 2-- Incorporate controls to enhance visibility in tracking and monitoring of National Agency Check with Inquiries investigations. Agree
2020 Leased Facility Maintenance 05/28/2020 19SMG012SM000-R20 $0 Open R - 2-- Enforce requirements with the contractor to ensure landlords complete repairs within the established timeframes and require Landlord Maintenance Program personnel to perform reviews of closed repairs in the electronic Facility Management System. Agree
2019 Issues Identified in the Outbound International Mail Market 09/23/2019 CP-MT-19-001 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 Transportation Network Optimization and Service Performance 06/05/2020 20-144-R20 $0 Open R - 5-- Increase management oversight for highway contract route operations for evening and early morning tours. Agree
2017 Mobile System Review 09/21/2017 IT-AR-17-009 $0 Open R - 5-- Implement security standards for the mobile Point-of-Sale devices and application. Agree
2013 Supervisor Workhours and Span of Control 04/04/2013 NO-MA-13-005 $11,955,046 Open R - 2-- Fill vacant supervisor positions up to the appropriate span of control level and reduce supervisor replacement workhours accordingly. Agree
2020 U.S. Postal Service’s Processing Network Optimization and Service Impacts 06/16/2020 19XG013NO000-R20 $96,399,375 Open R - 1-- Implement best practices identified during site visits to increase operational efficiency and management oversight nationwide. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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