The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2022 Management of Suppliers' Contractual Performance 08/17/2022 21-261-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 U.S. Postal Inspection Service's Online Analytical Support Activities 03/25/2022 21-191-R22 $0 Open R - 5-- Modify the Analytics Team’s Standard Operating Procedures to require that all reports identify the postal nexus. Agree
2022 Procurement and Management of Cybersecurity Tools 08/25/2022 21-129-R22 $0 Open R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Mail Transport Equipment 04/14/2022 21-229-R22 $0 Open R - 5-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2022 Transfer of Mail Processing Operations from Selected Facilities 05/04/2022 21-240-R22 $0 Open R - 2-- Implement Handbook PO-408, Area Mail Processing Guidelines, Section 2-1, when removing remaining mail processing equipment and operations from facilities. Agree
2022 Retail Systems Continuity of Operations 05/05/2022 21-063-R22 $0 Open R - 1-- Develop procedures to ensure the Retail Systems Continuity of Operations Plan is reviewed, updated, and distributed annually. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2-- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree
2022 Issues Identified with Internet Change of Address 04/12/2022 22-058-R22 $21,828,827 Open R - 1-- Develop controls to verify that online change of address requests are authorized by the resident of the address. Agree
2020 U.S. Postal Service: First-Line Supervisors Resources 03/18/2020 19SMG010HR000-R20 $0 Open R - 5-- Update current first-line supervisor job responsibilities and qualifications and develop a review process to include frequencies for conducting periodic reviews and updates. Agree
2023 Capping Report - Efficiency of Selected Processes - Select Units, Virginia District 10/28/2022 22-141-R23 $0 Open R - 2-- We recommend the Manager, Virginia District, instruct Bon Air Branch, Southside Station, and Montrose Heights Station unit management to train all retail employees on receipt, documentation, and retention of stamp stock and money order transfers. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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