The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2021 Air Mail Not Moving as Assigned at the Los Angeles Terminal Handling Services 09/16/2021 21-201-R21 $0 Open R - 4-- Reinforce the importance of correctly routing mail and using the assigned transportation according to Postal Service policy, and develop a formal communication plan to inform facilities when mail is misrouted. Disagree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 1-- Require plant management to follow designed mail flows and use appropriate sort plans to ensure accurate reporting of delayed mail. Disagree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 4-- Direct local processing management to retain only the quantity of MTE that their facilities and customers need for one week of mail processing operations in accordance with Handbook PO-502, Mail Transport Equipment, Policy 2-8, Excess MTE (Hoarding) when local employee availability and transportation allow, Disagree
2021 Air Mail Not Moving as Assigned at the Los Angeles Terminal Handling Services 09/16/2021 21-201-R21 $0 Open R - 5-- Develop and implement a formal process to hold the Terminal Handling Services supplier accountable for notifying Postal Service management when mail is misrouted and documenting the resolution in accordance with the terms of the contract. Disagree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 Open R - 1-- Work with Congress to develop legislative changes that would result in the Postal Inspection Service being authorized to open and inspect domestic packages suspected of containing illicit drugs. Disagree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 2-- Develop a plan to assist plant management with evaluating expected processing operation scans to determine if mail is not processed timely and causing the Mail Condition Visualization application to report the mail as delayed inventory. Disagree
2021 Manual Mail Processing Efficiency 09/21/2021 21-131-R21 $395,585,002 Open R - 3-- Properly account for workhours and workload in manual operations in accordance with Postal Service policy. At a minimum, require facility management to: Communicate to employees the importance of changing operations on the time clock and of scanning all packages; Place time clocks in areas that are easily accessible and monitor changes daily; Monitor manual package processing operations routinely; Update manual letter and flat volume estimates yearly. Disagree
2021 Accident Reporting 08/27/2021 21-015-R21 $0 Open R - 5-- Implement an automated reconciliation process between data from DOL’s Employee Compensation Operations and Management Portal and the Postal Service’s Employee Health and Safety (EHS) system, to ensure all personal injury industrial accidents are properly recorded in EHS. Disagree
2021 Scheduled Hours and Payment for Highway Contract Routes 05/05/2021 20-295-R21 $1,813,596 Open R - 3-- Develop a plan to review the accuracy of previously approved scheduled trips to identify and correct day count errors in the SCR system, determine actual overpayments, initiate recovery, and maintain all supporting documentation in either the TCSS or Transportation Management System. Disagree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 3-- Develop a plan to assist plant management with understanding how delayed inventory is calculated and how to analyze the Mail Condition Visualization data to identify causes for delayed inventory. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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