The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 In-Resolution R - 4-- Update Mail Transport Equipment Labeler software to resolve the 24-hour system trip update delay. Disagree
2019 Review of Postal Service’s Response [Redacted] 09/06/2019 IT-AR-19-005 $0 In-Resolution R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2020 Workload/Workforce Key Performance Indicators in Customer Service, Delivery, and Vehicle Operations 10/24/2019 19RG005DR000-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2018 Postal Service’s Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 In-Resolution R - 2-- Assess if the staffing to caseload ratio aligns with requirements established by management Disagree
2019 Informed Visibility Vulnerability Assessment 10/12/2018 IT-AR-19-001 $0 In-Resolution R - 6-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 In-Resolution R - 1-- Work with Congress to develop legislative changes that would result in the Postal Inspection Service being authorized to open and inspect domestic packages suspected of containing illicit drugs. Disagree
2019 Oversight of the U.S. Postal Service Uniform Program 09/19/2019 SM-AR-19-007 $0 Open R - 4-- Implement a process to validate vendor compliance in selling uniform items to approved Postal Service employees, or require vendors to include employee names and form of payment on quarterly sales reports to identify ineligible purchases. Disagree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 In-Resolution R - 5-- Ensure through training and monitoring that Processing and Distribution Center managers provide adequate oversight of scanning operations to ensure Mail Transport Equipment Labeler placards are attached and all mail is scanned as required. Disagree
2017 Assessing Postal Service Employee Engagement Activities 09/21/2017 HR-AR-17-013 $0 In-Resolution R - 1-- Require managers and supervisors to create action plans to address Postal Pulse Survey results and implement a process to monitor and assess progress on the activities identified in action plans. Disagree
2020 Custodial Workhours 10/24/2019 19SMG006HR000-R20 $81,319,892 Open R - 1-- Develop and implement a strategy to address hiring and staffing challenges for custodial positions at facilities subject to the Memorandum of Understanding Between the United States Postal Service and the American Postal Workers Union, re: Maintenance Series-47 Transmittal Letter-5 Implementation and Maintenance Craft Postal Support Employee Conversions, signed July 9, 2014. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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