The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Responsesort descending
2019 No-Fee Post Office Boxes 11/26/2018 FT-AR-19-004 $0 In-Resolution R - 2-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2020 Custodial Workhours 10/24/2019 19SMG006HR000-R20 $81,319,892 Open R - 1-- Develop and implement a strategy to address hiring and staffing challenges for custodial positions at facilities subject to the Memorandum of Understanding Between the United States Postal Service and the American Postal Workers Union, re: Maintenance Series-47 Transmittal Letter-5 Implementation and Maintenance Craft Postal Support Employee Conversions, signed July 9, 2014. Disagree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 In-Resolution R - 2-- Work with relevant executive agencies such as the Department of Justice and Congress to develop legislative changes that would establish separate and enhanced criminal penalties for using the U.S. mail system to distribute illicit drugs. Disagree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 In-Resolution R - 2-- Incorporate strategic activities into the Export Controls Program, including (a) developing an overall strategic plan and a written risk assessment; (b) conducting regular cost benefit analyses to assess effectiveness and value, and (c) proactively monitoring emerging issues and analyzing export compliance data collected from electronic and physical screenings. Disagree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $0 In-Resolution R - 3-- Establish appropriate performance incentives for managers to effectively manage overtime. Disagree
2020 Effectiveness of the Postal Service's Efforts to Reduce Non-Career Employee Turnover 02/12/2020 19POG001SAT000-R20 $13,728,271 Open R - 2-- Develop a comprehensive non-career employee national turnover strategic plan and procedures to provide more effective management oversight. The plan and procedures should focus on achieving measurable results to reduce non-career employee turnover at the local level by developing action plans to address exit survey results and implement district best practices nationwide. Disagree
2018 Use of Postal Service Network to Facilitate Illicit Drug Distribution 09/28/2018 SAT-AR-18-002 $0 In-Resolution R - 3-- Designate an officer to consolidate existing efforts and lead the implementation of a unified, comprehensive organizational strategy to combat the role of the postal network in facilitating illicit drug distribution. Disagree
2018 Export Controls for Outbound Mail at International Service Centers 09/28/2018 FT-AR-18-009 $0 In-Resolution R - 4-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree
2019 Costing Best Practices 09/17/2019 CP-AR-19-004 $0 In-Resolution R - 1-- Develop a plan with milestones to implement a modern costing system using enhanced technologies in an effort to incorporate real-time, granular data for product cost attribution. Disagree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 1-- Limit ammunition access to applicable personnel in the Charlotte Division. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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