The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort ascending Management Response
2020 Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA 03/23/2020 20-149-R20 $0 Open R - 1-- Instruct the Postmaster, Hawthorne Post Office, to develop an action plan to ensure standard operating procedures are followed for reporting delayed mail and enforce the use of color-code placards for marketing mail. Agree
2020 First-Line Supervisor Recruitment and Retention 04/13/2020 19SMG008HR000-R20 $16,446,581 Open R - 1-- In coordination with the Vice Presidents, Delivery Operations and Network Operations, establish and implement sufficient controls to ensure hiring officials complete their hiring activities in a timely manner. Disagree
2020 Mail Excluded from Service Performance Measurement 12/13/2019 19XG009NO000-R20 $0 Open R - 1-- In coordination with the Acting Vice President, Processing and Maintenance, form a workgroup with mailers that have the largest amount of mail excluded from measurement to develop an action plan, with goals, timelines and practical opportunities to address root causes of service performance exclusions. Agree
2020 Management Structure at Postal Service Facilities 03/18/2020 19SMG011HR000-R20 $0 Open R - 1-- Implement an updated district ranking methodology and reassess district rankings based on the approved methodology. Agree
2020 Supply Management’s Control Environment Over Contracting Officers 11/07/2019 18SMG023SM000-R20 $0 Open R - 1-- Implement a formal portfolio review process to ensure that contracting officers obtain the required annual 21 hours of current purchasing-related training, including validation of training content and supporting documentation of attendance/completion. Agree
2020 Management of Postal Zones 03/25/2020 19RG009MS000-R20 $91,502,925 Open R - 1-- Immediately correct the coordinates for Sectional Center Facilities used in zone price calculations and update the Zone Matrix and labeling list with applicable changes. Agree
2019 Competitive Products Pricing Best Practices 09/11/2019 CP-AR-19-003 $0 Open R - 1-- Evaluate available options to modernize the pricing management system. Agree
2019 Mail Processing Overtime 06/13/2019 NO-AR-19-005 $358,305,479 Open R - 1-- Evaluate and test the updated Function 1 Scheduler results on a periodic basis to ensure proper implementation of position bid assignments and accurate complement levels, and make adjustments as necessary. Agree
2020 In Office Cost System Sampling Processes 05/22/2020 19-032-R20 $0 Open R - 1-- Evaluate and enhance, as appropriate, the In-Office Cost System sampling methodology to replace or reschedule readings of (unavailable) employees. Agree
2015 Security Clearances for Postal Service Contract Drivers 11/20/2014 HR-AR-15-001 $0 Open R - 1-- Establish formal procedures to track and monitor contract driver security clearances to ensure drivers have the appropriate clearance and are re-screened, as required. This should include a process to notify appropriate management officials when security clearances have not been renewed. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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