The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort ascending Management Response
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 1-- Revise national policy to ensure responsible personnel develop comprehensive and uniform standard operating procedures to manage contractor badges, including procedures for issuing, tracking, and monitoring badges. Agree
2017 Assessing Postal Service Employee Engagement Activities 09/21/2017 HR-AR-17-013 $0 In-Resolution R - 1-- Require managers and supervisors to create action plans to address Postal Pulse Survey results and implement a process to monitor and assess progress on the activities identified in action plans. Disagree
2020 Contract Closeout Process 04/22/2020 19-026-R20 $0 Open R - 1-- Reinforce contract closeout policy to the Category Management Centers, contracting officers, and system administrators through formal communications and refresher training on the closeout process. Agree
2016 Continuous Improvement of Mail Processing Operations 09/29/2016 NO-AR-16-012 $465,165,928 Open R - 1-- Reduce 11.5 million workhours from projected fiscal year 2016 levels where possible and when planning for 2017 projected workhours by evaluating operational efficiency, adjusting staffing levels/workhours to workload, and ensuring overtime workhours do not exceed budgeted levels. Agree
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 1-- Provide refresher training to team leaders regarding investigative documentation requirements and proper case closure procedures. Agree
2018 Accuracy of Grievances in the Grievance Arbitration Tracking System - Houston District 09/11/2018 HR-AR-18-009 $0 In-Resolution R - 1-- Modify the Time and Attendance Collection System to leverage automation when processing After 5 payments, or revise the policy regarding the use of Grievance and Arbitration Tracking System to include processing and separately reporting non-grievance payments. Disagree
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 1-- Modernize the various mail condition reporting methods into one system to capture all mail delays from mail processing facilities. Agree
2020 Effectiveness of the Postal Service's Efforts to Reduce Non-Career Employee Turnover 02/12/2020 19POG001SAT000-R20 $0 Open R - 1-- Measure the cost savings associated with the National Performance Assessment non-career employee turnover performance. Agree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 1-- Limit ammunition access to applicable personnel in the Charlotte Division. Disagree
2020 Accuracy of Surface Visibility Scans and Reporting 03/05/2020 19-024-R20 $0 Open R - 1-- Issue supplemental guidance on manually editing arrival, departure, and scheduled trip times in Surface Visibility Web 2.0. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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