The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort ascending Management Response
2016 Mail Processing and Transportation Operational Changes 09/02/2016 NO-AR-16-009 $0 Open R - 2-- Develop and implement a strategy to improve mail processing productivity in the new operational window before any additional nationwide operational changes or consolidations are implemented. Agree
2019 Salary and Wage Rate Retention 09/20/2019 FT-AR-19-009 $0 Open R - 2-- Develop and implement a plan to periodically identify and address employees no longer eligible for salary and wage rate retention status. Agree
2017 Privileged Account Management 04/05/2017 IT-AR-17-003 $0 Open R - 2-- Develop and continuously maintain a complete and accurate listing of privileged accounts for Postal Service systems. Agree
2020 Mail Delivery Issues – Montbello Station, Denver, CO 12/18/2019 20-078-R20 $0 Open R - 2-- Develop an action plan to fill carrier and clerk vacancies for the Montbello station and review the City Carrier Associate and Rural Carrier Associate compliment and assign additional carriers if necessary to the station until vacancies can be filled. Agree
2020 Effectiveness of the Postal Service's Efforts to Reduce Non-Career Employee Turnover 02/12/2020 19POG001SAT000-R20 $13,728,271 Open R - 2-- Develop a comprehensive non-career employee national turnover strategic plan and procedures to provide more effective management oversight. The plan and procedures should focus on achieving measurable results to reduce non-career employee turnover at the local level by developing action plans to address exit survey results and implement district best practices nationwide. Disagree
2018 Flats Sequencing System Performance in the Capital Metro Area 07/26/2018 NO-AR-18-008 $0 Open R - 2-- Determine the operational cost and savings Flats Sequencing System (FSS) currently provides to the Postal Service to fully understand the financial and operational impact of FSS on the Postal Service and customers. Agree
2020 Supply Management’s Control Environment Over Contracting Officers 11/07/2019 18SMG023SM000-R20 $0 Open R - 2-- Designate a central system for Supply Management to record, track, and manage contracting officers’ training activities. Agree
2020 Mail Delivery and Customer Service Issues – Foothill Station, San Jose, CA 04/23/2020 20-188-R20 $0 Open R - 2-- Conduct annual route inspections and update evaluations as needed at the Foothill Station. In addition, develop an action plan with additional strategies to reduce staffing variances. Agree
2019 Postal Service Management of End of Life Devices 09/16/2019 IT-AR-19-006 $0 Open R - 2-- Complete the End-of-Life 2019 Telecom Strategy and device specific risk-based replacement plans. Agree
2019 National Security Clearance Program 06/18/2019 OV-AR-19-001 $318,031 Open R - 2-- Complete Position Designation Surveys for personnel possessing national security clearances without a Position Designation Survey on file to determine if the position warrants a clearance. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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