Report Recommendations

The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

TOTAL OPEN RECOMMENDATIONS

209

OPEN RECOMMENDATIONS
FINANCIAL VALUE

$4,983,594,507

 

 

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2020 National Operational Assessment - Customer Service and Delivery Operations 12/12/2019 19RG002DR000-R20 $0 Open R - 1-- Modernize the various mail condition reporting methods into one system to capture all mail delays from mail processing facilities. Agree
2018 Accuracy of Grievances in the Grievance Arbitration Tracking System - Houston District 09/11/2018 HR-AR-18-009 $0 In-Resolution R - 1-- Modify the Time and Attendance Collection System to leverage automation when processing After 5 payments, or revise the policy regarding the use of Grievance and Arbitration Tracking System to include processing and separately reporting non-grievance payments. Disagree
2019 Stamp Stock Accountability 08/20/2019 FT-AR-19-008 $0 Open R - 1-- Periodically evaluate the effectiveness of the newly implemented procedures for excess and excludable stamp stock and implement additional changes, as necessary. Agree
2019 Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division 04/19/2019 HR-AR-19-002 $0 Open R - 1-- Provide refresher training to team leaders regarding investigative documentation requirements and proper case closure procedures. Agree
2016 Continuous Improvement of Mail Processing Operations 09/29/2016 NO-AR-16-012 $465,165,928 Open R - 1-- Reduce 11.5 million workhours from projected fiscal year 2016 levels where possible and when planning for 2017 projected workhours by evaluating operational efficiency, adjusting staffing levels/workhours to workload, and ensuring overtime workhours do not exceed budgeted levels. Agree
2016 New York Morgan Processing and Distribution Center Efficiency 05/04/2016 NO-AR-16-008 $93,101,614 Open R - 1-- Reduce 385,365 workhours over the next five years by evaluating operational efficiency and adjusting workhours to workload. Agree
2017 Assessing Postal Service Employee Engagement Activities 09/21/2017 HR-AR-17-013 $0 In-Resolution R - 1-- Require managers and supervisors to create action plans to address Postal Pulse Survey results and implement a process to monitor and assess progress on the activities identified in action plans. Disagree
2020 Mail Delivery and Customer Service Operations - Allen Post Office, Allen, TX 02/05/2020 20-107-R20 $0 Open R - 1-- Review mail arrival times and mail mix for the Allen Post Office and the processing and distribution centers that service the Allen Post Office to ensure the distribution up time can be met. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 1-- Revise national policy to ensure responsible personnel develop comprehensive and uniform standard operating procedures to manage contractor badges, including procedures for issuing, tracking, and monitoring badges. Agree
2019 Review of Postal Service’s Response [Redacted] 09/06/2019 IT-AR-19-005 $0 In-Resolution R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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