The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2021 Vehicle, Fuel, and Oil Expenses, Birmingham, AL – Woodlawn Station Post Office 07/30/2021 21-148-R21 $0 Open R - 1-- Provide oversight and train unit management on policies and procedures associated with recurring vehicle expenses. Agree
2021 Nationwide Service Performance 09/20/2021 21-120-R21 $0 Open R - 1-- Reemphasize the need for local processing, transportation, and delivery mgmt. components discussions on projected volumes and previous day’s issues. Site observations support implementing to help proactively manage mail flow operations. Disagree
2021 Accident Reporting 08/27/2021 21-015-R21 $0 Open R - 1-- Reiterate to all employees to promptly notify their supervisor if involved in a work-related accident, regardless of severity; and to all supervisors to report all accidents in the Employee Health and Safety system within 24 hours of the accident/injury or notification. Agree
2021 Delayed Mail at the Santa Ana, CA, Processing and Distribution Center 05/24/2021 21-119-R21 $0 Open R - 1-- Require plant management to follow designed mail flows and use appropriate sort plans to ensure accurate reporting of delayed mail. Disagree
2021 U.S. Postal Inspection Service Washington Division 04/16/2021 21-005-R21 $0 Open R - 1-- Review and update Case Management Reporting Guidelines and the Inspection Service Manual with current Inspection Service Communications requirements and define what constitutes a field note and when it is required. Agree
2021 Noncompetitive Contracts 09/09/2021 21-019-R21 $0 Open R - 1-- Review the policy for publicizing noncompetitive contracts of over $1 million and modify it to provide clarity for its intent and application. Agree
2015 Badges for Postal Service Contractors 03/06/2015 HR-AR-15-004 $0 Open R - 1-- Revise national policy to ensure responsible personnel develop comprehensive and uniform standard operating procedures to manage contractor badges, including procedures for issuing, tracking, and monitoring badges. Agree
2021 Bank Secrecy Act Compliance 01/19/2021 20-158-R21 $0 Open R - 1-- Revise the Bank Secrecy Act database to report all available information from the Suspicious Transaction Report, in suspicious activity reports filed with the U.S. Department of the Treasury’s Financial Crimes Enforcement Network, including descriptive details, potentially suspicious comments when money order serial numbers are missing, and excluding information not deemed suspicious. Agree
2020 Cybersecurity Incident Detection and Response Capability 07/29/2020 19-012-R20 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2021 Online Priority Mail Express Refunds 07/20/2021 20-268-R21 $0 Open R - 1-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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