The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2019 Physical and Environmental Controls Site Security Review 08/15/2019 IT-AR-19-004 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Mail Delivery Issues - Minuet Carrier Annex, Charlotte, NC 09/19/2019 DRT-AR-19-021 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 U.S. Postal Inspection Service New York Division 09/19/2019 OV-AR-19-004 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2019 Review of Postal Service’s Response [Redacted] 09/06/2019 IT-AR-19-005 $0 Open R - 4 -- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 4 -- Update Mail Transport Equipment Labeler software to resolve the 24-hour system trip update delay. Disagree
2019 Military and Diplomatic Mail Service 07/31/2019 MS-AR-19-003 $0 Open R - 4 -- Work with military stakeholders to update Publication 38, Postal Agreement with the Department of Defense, and with military and diplomatic stakeholders to update the operating plan related to military and diplomatic mail at the Chicago International Military Service Center. Agree
2019 U.S. Postal Service's Customer Service to Non-English Speaking Customers 11/02/2018 MS-AR-19-001 $0 Open R - 5 -- coordinate with the appropriate Postal Service groups to utilize industry best practices for automated self-service machines to expand the available kiosk language content and ensure all included product information is available in Spanish. Disagree
2019 Stamp Stock Accountability 08/20/2019 FT-AR-19-008 $0 Open R - 5 -- Define in Handbook F-101, Field Accounting Procedures, how retail employees are held accountable for password sharing, and communicate it to all employees with retail responsibilities. Agree
2019 Postal Service Dynamic Route Optimization and Cost Savings Initiative 09/27/2019 NL-AR-19-004 $0 Open R - 5 -- Develop an automated payment process to ensure suppliers are paid consistently, accurately, and timely. Agree
2018 Surface Visibility Scanning – Capital Metro Area and Capping Report 04/12/2018 NL-AR-18-006 $0 Open R - 5 -- Ensure through training and monitoring that Processing and Distribution Center managers provide adequate oversight of scanning operations to ensure Mail Transport Equipment Labeler placards are attached and all mail is scanned as required. Disagree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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