The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2021 Air Mail Not Moving as Assigned at the Los Angeles Terminal Handling Services 09/16/2021 21-201-R21 $0 Open R - 5-- Develop and implement a formal process to hold the Terminal Handling Services supplier accountable for notifying Postal Service management when mail is misrouted and documenting the resolution in accordance with the terms of the contract. Disagree
2022 Mail Delivery and Customer Service Operations - Select Baltimore Units, Baltimore, MD 11/05/2021 21-194-R22 $0 Open R - 5-- Develop and implement a plan to ensure all delayed mail is reported daily in the Customer Service Daily Reporting System and monitor for accuracy. This plan should include providing training to the employees responsible for reporting delayed mail. Agree
2021 Noncompetitive Contracts 09/09/2021 21-019-R21 $0 Open R - 5-- Develop and implement Noncompetitive Purchase Request training for internal business partners to ensure complete and fully supported documentation is submitted to the contracting officer. Agree
2021 Integrity of the U.S. Postal Service's Social Media Presence 05/12/2021 20-278-R21 $0 Open R - 5-- Establish an automated process to monitor social media to identify and address unapproved pages and accounts created to represent the Postal Service. Agree
2021 Accident Reporting 08/27/2021 21-015-R21 $0 Open R - 5-- Implement an automated reconciliation process between data from DOL’s Employee Compensation Operations and Management Portal and the Postal Service’s Employee Health and Safety (EHS) system, to ensure all personal injury industrial accidents are properly recorded in EHS. Agree
2022 Efficiency of Operations at the Baltimore, MD, Processing and Distribution Center 12/16/2021 21-237-R22 $0 Open R - 5-- Recommend the Chesapeake Division Director, Processing Operations, provide additional training to employees to further increase load scan scores at the Baltimore Processing and Distribution Center to meet or surpass the scanning goal. Agree
2021 U.S. Postal Inspection Service Confidential Funds Program 10/28/2020 20-179-R21 $0 Open R - 5-- Reconcile guidance annually and update the Inspection Service Manual’s Confidential Funds Program policies with the Confidential Funds Program Manual to ensure consistency. Agree
2020 Recovery for Private Party Damage to Postal Service Vehicles 09/10/2020 20-177-R20 $0 Open R - 5-- Reinforce the importance of recording accurate and updated information in the Tort Claims System. Agree
2021 Property Condition Reviews - Menlo Park, Excelsior, and Sutter Street in California 09/15/2021 21-200-R21 $0 Open R - 5-- Report the ceiling leak at the Excelsior Post Office in the eFMS and follow-up to ensure the leak is repaired. Agree
2021 Mail Operations at the Denver, CO, Processing and Distribution Center 07/27/2021 21-151-R21 $0 Open R - 5-- Review the methodology for calculating planned volumes to ensure they are accurate. Agree


This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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