The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2020 Automatic Indemnity Claim Payments 03/02/2020 19-008-R20 $0 Open R - 3-- Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act. Agree
2020 U.S. Postal Inspection Service Charlotte Division 11/15/2019 19TG013OV000-R20 $0 Open R - 3-- The Inspector-in-Charge, Charlotte Division, develop a formal review process to ensure training records are entered accurately in Threat Management Tracking System. Agree
2019 Impact of Prescribed Opioids on Postal Service Employees Under the Federal Workers’ Compensation Program 06/06/2019 SAT-AR-19-002 $0 Open R - 3-- Update the appropriate supervisory policy to provide clear guidelines for supervisors who are informed that an employee is taking prescription drugs that could impair their mental or physical abilities and develop related annual training for supervisors. Agree
2019 Addressing the Diverse Needs and Wants of Rural American: Opportunities for the U.S. Postal Service 09/16/2019 RISC-WP-19-009 $0 Open R - 3-- Vice President, Delivery and Retail Operations, to identify a cost-effective means of tracking parcel locker utilization in rural areas Agree
2020 U.S. Postal Service Transportation Cost of Mail Transport Equipment 12/13/2019 19XG007NL000-R20 $0 Open R - 3-- We recommend the Acting Vice President, Processing and Maintenance Operations, in coordination with the Vice President of Supply Management, track, monitor, and report suppliers’ nonperformance for transporting equipment between mail transport equipment service centers and hold suppliers accountable when they do not meet contract terms. Agree
2019 From Home Office to Post Office: Improving Microbusiness Engagement with the U.S. Postal Service 09/04/2019 RISC-WP-19-008 $0 Open R - 4-- Acting Vice President of Sales document the complete workflow of lead follow-up for Employee Engagement Programs in a standard operating procedure, including contact information for key groups and individuals involved, and communicate this procedure with relevant Agree
2018 Postal Service’s Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas 03/01/2018 HR-AR-18-003 $0 In-Resolution R - 4-- Assess the feasibility of implementing an automated or other solution to promote process efficiency and satisfy the special job bank requirement. Disagree
2019 Management Operating Data System (MODS) Errors and Adjustments 04/03/2019 CP-AR-19-001 $0 Open R - 4-- Develop a mechanism for improved communications among headquarters, area, and local personnel on Management Operating Data System (MODS) requirements and updates, to include (1) a more centralized approach for information dissemination, (2) the development of a mandatory orientation program for new MODS coordinators, and (3) annual MODS training for all area and local coordinators as well as facility employees and supervisors. Agree
2018 Package Delivery Scanning – Nationwide 10/27/2017 DR-AR-18-001 $0 Open R - 4-- Develop a Mobile Delivery Device warning message/alert to deter carriers from applying street delivery scan events at delivery units. Agree
2020 Review of IT Network Performance 01/17/2020 18TG005IT000-R20 $0 Open R - 4-- Develop and maintain detailed Postal Service information technology network diagrams. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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