The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendationsort descending Management Response
2017 Software License Management 09/25/2017 IT-AR-17-008 $0 Open R - 1 -- Complete implementation of the centrally managed software license program that complies with Postal Service policy and best practices. Agree
2019 Assessment of U.S. Postal Service’s Service Performance and Costs 09/17/2019 NO-AR-19-008 $0 Open R - 1 -- Conduct a cost-benefit analysis, including a sensitivity analysis, of current service performance targets. This analysis should include an evaluation of additional costs incurred for extra operational services performed to meet service performance targets, and opportunities that exist to limit extra services when they are not financially feasible. Agree
2017 Insider Threat Program 09/18/2017 IT-AR-17-007 $0 Open R - 1 -- Continue to develop and fully implement an insider threat program for national security information in accordance with National Insider Threat Policy minimum standards. Agree
2019 Internal Controls Over No Sale Transactions 07/17/2019 FT-AR-19-007 $0 Open R - 1 -- Coordinate with the Vice President, Delivery and Retail Operations, to develop a nationwide policy to monitor No Sale transactions, considering the existing available reports and best practices used by area and district personnel. Agree
2019 Nationwide Review of Voyager Fleet Card Personal Identification Numbers 06/24/2019 DR-AR-19-006 $0 Open R - 1 -- Coordinate with U.S. Bank Voyager to implement automated controls in the Voyager Fleet Commander Online application to: (1) prevent assignment of PINs to vendors; (2) prevent assignment of multiple PINs to employees; (3) prevent assignment of PINs without valid employee names; and (4) ensure only authorized employees are allowed to request PIN limit changes. Agree
2019 Zone Pricing for Mail Processed at the Palatine Sectional Center Facility 06/24/2019 MS-MT-19-002 $0 Open R - 1 -- Correct the coordinates used for the Palatine SCF and update the Zone Matrix, as appropriate. Agree
2019 CyberSecurity Decision Analysis Reports Review 11/19/2018 IT-AR-19-002 $0 Open R - 1 -- Create and execute a program/administrative budget to adequately plan and administer an ongoing cybersecurity program. Agree
2019 Treasury Inflation-Protected Securities 11/26/2018 FT-AR-19-003 $0 Open R - 1 -- Determine a strategy regarding the allocation of the U.S. Postal Service Civil Service Retirement System, Federal Employees Retirement System and Retiree Health Benefits Fund investments in Treasury Inflation-Protected Securities. Agree
2016 Postal Service's Handling of Office of Workers Compensation Claim Forms 04/07/2016 HR-AR-16-002 $0 Open R - 1 -- Develop a more comprehensive electronic claims process to ensure claims forms are completed accurately and timely. Agree
2019 U.S. Postal Service Processing Network Optimization 09/09/2019 NO-AR-19-006 $0 Open R - 1 -- Develop a plan to reduce costs and increase the number of plant managers meeting their total operating expense goal. Agree

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This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

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