USPS Office of Inspector General

The performance of IT network infrastructure and the availability of critical systems are vital in supporting the Postal Service’s core business functions and processes. Infrastructure includes routers, switches, virtual private network (VPN) gateways, firewalls, voice over internet protocol (VoIP) equipment, audio/video conference bridges, and alarm monitoring.

On November 6, 2018, elections were conducted for all 435 seats in the United States House of Representatives and 35 of the 100 seats in the Senate. Thirty-six state and local elections were also held. Thirty-six million voters cast their ballots in advance via mail.

First-line supervisors play a critical role in any organization and influence productivity, quality, and employee engagement. At the U.S. Postal Service, they significantly contribute to accomplishing USPS goals, including ensuringcustomers receive quality service and mail and parcels on time. 

Priority Mail Express, formerly known as Express Mail, is the fastest domestic mail service offered by the Postal Service. It is a competitive product that provides an expedited shipping service for any mailable matter and includes insurance coverage with most shipments.

The Postal Service has service standards (timeliness goals) for delivering mail after receiving it from a customer. The service standard is determined by the class of mail and by where it's coming from and where it's going. The Postal Service measures its mail service performance against these standards.