• Project Title:
  • Postal Service Management of End of Life Devices
  • Start Date:
  • Wednesday, May 8, 2019
  • Estimated Report Release Date:
  • August 2019

Are End-of-Life Network Devices Affecting the Postal Service Network?

The performance of IT network infrastructure and the availability of critical systems are vital in supporting the Postal Service’s core business functions and processes. Infrastructure includes routers, switches, virtual private network (VPN) gateways, firewalls, voice over internet protocol (VoIP) equipment, audio/video conference bridges, and alarm monitoring.

 
  • Project Title:
  • Service Performance of Election and Political Mail During the 2018 Midterm and Special Elections
  • Start Date:
  • Tuesday, April 23, 2019
  • Estimated Report Release Date:
  • October 2019

How Was the Postal Service’s Performance During the 2018 Midterm and Special Elections?

On November 6, 2018, elections were conducted for all 435 seats in the United States House of Representatives and 35 of the 100 seats in the Senate. Thirty-six state and local elections were also held. Thirty-six million voters cast their ballots in advance via mail.

 
  • Project Title:
  • First-Line Supervisor Recruitment and Retention
  • Start Date:
  • Tuesday, April 16, 2019
  • Estimated Report Release Date:
  • December 2019

How Well Does the Postal Service Recruit and Retain First-Line Supervisors?

First-line supervisors play a critical role in any organization and influence productivity, quality, and employee engagement. At the U.S. Postal Service, they significantly contribute to accomplishing USPS goals, including ensuringcustomers receive quality service and mail and parcels on time. 

 
  • Project Title:
  • Priority Mail Express Refund Costs in the Southern and Northern Areas
  • Start Date:
  • Thursday, April 18, 2019
  • Estimated Report Release Date:
  • August 2019

Do Priority Mail Express Procedures Minimize Refunds for Service Failures?

Priority Mail Express, formerly known as Express Mail, is the fastest domestic mail service offered by the Postal Service. It is a competitive product that provides an expedited shipping service for any mailable matter and includes insurance coverage with most shipments.

 
  • Project Title:
  • Mail Excluded from Service Performance Measurement
  • Start Date:
  • Monday, April 8, 2019
  • Estimated Report Release Date:
  • September 2019

Can USPS Increase the Amount of Mail Included in Service Performance Measurement?

The Postal Service has service standards (timeliness goals) for delivering mail after receiving it from a customer. The service standard is determined by the class of mail and by where it's coming from and where it's going. The Postal Service measures its mail service performance against these standards.

 

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Recent Poll

How likely are you to apply for a first-line supervisor position?

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Very likely
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Total votes: 67

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