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Reports

	Report Title	Date	Report Type	Category
Image	Oversight of the Retail Lobby Customer Experience in New York 1 District	03/18/2024	Audit Reports	Retail, Sales & Marketing
Image	Procedures for Calculating Workshare Discounts for Letters	02/14/2024	Audit Reports	Finance, Cost & Pricing
Image	Parcel Return Service - Consolidator Payment and Refund Errors	01/09/2024	Audit Reports	Retail, Sales & Marketing
Image	Serving America: Contract Postal Unit and Village Post Office Operations	10/20/2023	Audit Reports	Service Performance, Retail, Sales & Marketing
Image	Business Reply Mail Operations	10/10/2023	Audit Reports	Service Performance, Retail, Sales & Marketing
Image	Internal Controls Over the Annual Capital Property Review	09/29/2023	Audit Reports	Service Performance, Retail, Sales & Marketing
Image	Postal Service Customer Experience - Delivery Surveys	09/27/2023	Audit Reports	Retail, Sales & Marketing
Image	Parcel Select Billing Determinants Process and Procedures	09/18/2023	Audit Reports	Cost & Pricing
Image	The Path Forward for the Postal Service Loyalty Program	09/14/2023	Audit Reports	Retail, Sales & Marketing
Image	Return on Investment for Capital Projects	09/05/2023	Audit Reports	Finance, Cost & Pricing