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Reports

Report Title Date Report Type Category
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Oversight of the Retail Lobby Customer Experience New York 1 District Cover
Oversight of the Retail Lobby Customer Experience in New York 1 District Audit Reports Retail, Sales & Marketing
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Variations and Trends in Postal Regulatory Oversight Cover
Variations and Trends in Postal Regulatory Oversight White Papers Postal Regulatory Commission
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Parcel Return Service
Parcel Return Service - Consolidator Payment and Refund Errors Audit Reports Retail, Sales & Marketing
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Indices Market Dominant Price Increases Cover
Examining Alternative Inflation Indices for Regulating Market Dominant Price Increases White Papers Retail, Sales & Marketing, Finance
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Serving America Cover
Serving America: Contract Postal Unit and Village Post Office Operations Audit Reports Service Performance, Retail, Sales & Marketing
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Business Reply Mail Ops Cover
Business Reply Mail Operations Audit Reports Service Performance, Retail, Sales & Marketing
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Internal Control Annual Capital Property Review
Internal Controls Over the Annual Capital Property Review Audit Reports Service Performance, Retail, Sales & Marketing
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Postal Service Customer Experience Cover
Postal Service Customer Experience - Delivery Surveys Audit Reports Retail, Sales & Marketing
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PRC Acquisition Planning Contracting Cover
Postal Regulatory Commission Acquisition Planning and Contracting Practices Audit Reports Postal Regulatory Commission
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USPS Loyalty Program Cover
The Path Forward for the Postal Service Loyalty Program Audit Reports Retail, Sales & Marketing