We don’t collect any personally identifiable information unless you choose to provide it. The collection of this information, which will be used principally for investigations or audits into fraud, waste, and abuse in connection with the programs and operations of the U.S. Postal Service (USPS), is authorized by 39 U.S.C. § 404, 18 U.S.C. § 3061, and 5 USC App. § 3.
If you choose to provide this information, we will protect it under The Privacy Act of 1974 (5 U.S.C. § 552a) and we won’t disclose your identity without your consent unless it is unavoidable. However, the information you provide may be disclosed to other parties in some limited circumstances, including:
1) For law enforcement purposes;
2) In legal proceedings involving USPS or the USPS OIG;
3) At the request of Congress;
4) To employees and contractors who need the information to do their jobs;
5) To other government agencies for personnel matters or security clearances or decisions to issue licenses, grants or other benefits;
6) To a person who shows that the information is needed to prevent death or serious injury;
7) To the Equal Employment Opportunity Commission, Office of Special Counsel or Merit Systems Protection Board, pursuant to a complaint;
8) To other federal offices of inspectors general so those offices can perform integrity and efficiency peer-reviews of our agency.
If you’d like additional details about when and how we disclose information to third parties, please see our Privacy Page (Link). While providing information is voluntary, the OIG may not be able to address your complaint if sufficient information is not provided.
Whether you live in a bustling city like New York City or Los Angeles, a rural area in the Midwest or Great Plains, or somewhere in between, we all have one thing in common — we’re still using the mail in some way.
Yes, First-Class Mail (FCM) volume has been in decline for several years....
A local sportsman by the name of L.L. Bean started his business in September 1912 in Freeport, ME, by mailing out 1,000 three-page flyers advertising his distinctive rubber-bottomed boots to out-of-state sportsmen applying for hunting licenses in Maine.
The U.S. Postal Service has one of the largest material handling systems in the world for moving mail. There are more than 200 miles of conveyors and more than 8,500 pieces of mail processing equipment used to sort more than half the world’s mail.
The Government Purchase Card Program provides purchase cards to agencies and departments throughout the U.S. government. The purpose of the program is to simplify the administrative work and streamline the payment process for small purchases. There are currently over 350 agencies participating...
The U.S. Postal Service uses its Mobile Point of Sale system to expedite customer transactions, reduce wait-time in line, and enhance the customer’s overall retail experience. The mPOS system is an innovative and practical solution to speed simple transactions in Post Office lobbies.