We don’t collect any personally identifiable information unless you choose to provide it. The collection of this information, which will be used principally for investigations or audits into fraud, waste, and abuse in connection with the programs and operations of the U.S. Postal Service (USPS), is authorized by 39 U.S.C. § 404, 18 U.S.C. § 3061, and 5 USC App. § 3.
If you choose to provide this information, we will protect it under The Privacy Act of 1974 (5 U.S.C. § 552a) and we won’t disclose your identity without your consent unless it is unavoidable. However, the information you provide may be disclosed to other parties in some limited circumstances, including:
1) For law enforcement purposes;
2) In legal proceedings involving USPS or the USPS OIG;
3) At the request of Congress;
4) To employees and contractors who need the information to do their jobs;
5) To other government agencies for personnel matters or security clearances or decisions to issue licenses, grants or other benefits;
6) To a person who shows that the information is needed to prevent death or serious injury;
7) To the Equal Employment Opportunity Commission, Office of Special Counsel or Merit Systems Protection Board, pursuant to a complaint;
8) To other federal offices of inspectors general so those offices can perform integrity and efficiency peer-reviews of our agency.
If you’d like additional details about when and how we disclose information to third parties, please see our Privacy Page (Link). While providing information is voluntary, the OIG may not be able to address your complaint if sufficient information is not provided.
Would you pay more for a postage stamp if the extra money went to support a cause you consider important? Many people would, and do. It’s the idea behind semipostal stamps. You may be familiar with the Breast Cancer Research semipostal stamp, but might not know about its...
Founding father and first Postmaster General Benjamin Franklin is quoted as saying, “There are only two things certain in life: death and taxes.” While people might not like death and taxes, they do like certainty. That’s especially true for mailers.
Worksharing – U.S. Postal Service program of reduced postage rates to mailers that take on mail preparation or distribution tasks it would otherwise have to do – was once an innovative idea; but it is now the norm in postal operations. Indeed, 85 percent of the market-dominant mail volume the...
We are conducting an audit to verify the accuracy of postmaster costs – mainly salaries and benefits – that are reported by the Postal Service as directly attributable to its products (such as First-Class Mail letters or Standard Mail flats). These costs must be accurately reported because they...
The Postal Service wants to use market and customer insights to optimize retail channels and access points, simplify retail offerings, and enhance the customer experience. That's why it established Delivering Results, Innovation, Value, and Efficiency (DRIVE) Initiative 3 – Optimize Retail...
The U.S. Postal Service currently offers its international paper money order (IPMO) service to Japan and Caribbean countries as a means for customers to send money abroad. Use of this program has declined in recent years, while the international money transfer market grows stronger in the U.S....