We don’t collect any personally identifiable information unless you choose to provide it. The collection of this information, which will be used principally for investigations or audits into fraud, waste, and abuse in connection with the programs and operations of the U.S. Postal Service (USPS), is authorized by 39 U.S.C. § 404, 18 U.S.C. § 3061, and 5 USC App. § 3.
If you choose to provide this information, we will protect it under The Privacy Act of 1974 (5 U.S.C. § 552a) and we won’t disclose your identity without your consent unless it is unavoidable. However, the information you provide may be disclosed to other parties in some limited circumstances, including:
1) For law enforcement purposes;
2) In legal proceedings involving USPS or the USPS OIG;
3) At the request of Congress;
4) To employees and contractors who need the information to do their jobs;
5) To other government agencies for personnel matters or security clearances or decisions to issue licenses, grants or other benefits;
6) To a person who shows that the information is needed to prevent death or serious injury;
7) To the Equal Employment Opportunity Commission, Office of Special Counsel or Merit Systems Protection Board, pursuant to a complaint;
8) To other federal offices of inspectors general so those offices can perform integrity and efficiency peer-reviews of our agency.
If you’d like additional details about when and how we disclose information to third parties, please see our Privacy Page (Link). While providing information is voluntary, the OIG may not be able to address your complaint if sufficient information is not provided.
One small upside to losing 26 percent of mail volume and relaxing delivery service standards over the past decade is that the U.S. Postal Service should experience a significant decline in its costs as well. Except that hasn’t happened for transportation costs.
Regular readers of “Pushing the Envelope” know this OIG is a firm believer in the power of data. We use data analytics to identify the root causes of problems or inefficiencies, and then develop solutions that get to the heart of the issue.
The mission of the U.S. Postal Inspection Service is to support and protect the Postal Service and its employees, infrastructure, and customers; enforce the laws that defend the nation’s mail system from illegal or dangerous use; and ensure public trust in the mail.
The Postal Service hires non-career employees and temporary employees to supplement its regular workforce to help reduce staffing costs. The non-career employees earn lower wages than full time staff. The turnover rate of non-career employees is higher than the Postal Service wants. Reducing non...
The Postal Service uses mail transport equipment (MTE) -- containers, sacks, trays, flat tubs, sleeves, and pallets -- during processing or to transport mail between USPS facilities, customers, or contractors. The mail transport equipment service center (MTESC) network comprises 14 independent...