Hotline Hot Takes

In fiscal year 2018, the OIG hotline was contacted 96,252 times, almost double the number from the year before. Yet many of those complaints don’t actually fall within our jurisdiction and so we pass them along to the Postal Service.

 

Digging Deeper with Data

Regular readers of “Pushing the Envelope” know this OIG is a firm believer in the power of data. We use data analytics to identify the root causes of problems or inefficiencies, and then develop solutions that get to the heart of the issue.

 

Pages

Recent Poll

Would you support reduced service standards if the Postal Service lowered costs?

Recent Comments

  • 2 days 1 hour ago
    USPS is no doubt vital to America. Just quit delivery of packages, and junk mail services. When I get mail I like to know it's important. Sell unneeded infrastructure and do what we as citizens...
  • 2 days 10 hours ago
    There's a real catch 22 for the consumers when the USPS doesn't deliver an Amazon Prime package within the "Guaranteed Delivery Terms and Conditions" time we pay for. You get...

Monthly Archive