The Pandemic, the Postal Service, and Public Perception

From wearing masks and working at home to popularizing terms like “social distancing” and “contact tracing,” the COVID-19 pandemic’s impact on life has been far and wide. Most people just don’t do things the way they used to, and according to our new survey, that includes some of the ways they interact with the U.S. Postal Service.

 

USPS and an Election Like No Other

The U.S. Postal Service has always played a vital role in the American democratic process, but never more so than in the 2020 general election, when a global pandemic drove up the number of people voting by mail. A record-setting 160 million total ballots were cast, and the Postal Service delivered at least 135 million of them going to and coming from voters from September 1 through November 3.

 

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