Comments (310)

  • anon

    Why can't the USPS get my package to me? January 4, 2017 , 9:53 am Arrived at USPS Destination Facility NORTH TEXAS PROCESSING AND DISTRIBUTION CENTER The package is delayed and will not be delivered by the expected delivery date. An updated delivery date will be provided when available. Your item arrived at our NORTH TEXAS PROCESSING AND DISTRIBUTION CENTER destination facility on January 4, 2017 at 9:53 am. The item is currently in transit to the destination. January 2, 2017 , 1:29 am In Transit to Destination December 31, 2016 , 1:29 pm Arrived at USPS Facility DALLAS, TX 75398 December 30, 2016 , 4:42 pm Arrived at USPS Facility WINONA, TX 75792 December 30, 2016 , 9:31 am Out for Delivery WHITEHOUSE, TX 75791 December 30, 2016 , 9:21 am Sorting Complete WHITEHOUSE, TX 75791 December 30, 2016 , 7:14 am Arrived at Post Office WINONA, TX 75792 December 29, 2016 , 7:08 am Arrived at USPS Facility DALLAS, TX 75398 December 28, 2016 , 4:03 pm Departed Post Office DRIPPING SPRINGS, TX 78620 December 28, 2016 , 10:57 am Acceptance DRIPPING SPRINGS, TX 78620

    Jan 04, 2017
  • anon

    Decided to purchase a meaningful gift from Walgreens on 12/15/16 for my mother in law. I been tracking every move since it has reached USPS and may I say, that it has been under you their care since 12/22/16... I have not received anything and I was told it was going to be here by the 27th.. We had planned to give it to her since she has been here the whole week... Seems like she will be leaving in 2 days and it will still be at NORTH TEXAS PROCESSING AND DISTRIBUTION CENTER... I should have just had it delivered to her in San Antonio. I am so upset and embarrassed to have to keep stalling on her gift

    Dec 31, 2016
  • anon

    I SENT SOMETHING TO MY SISTER IN SAN ANTONIO TEXAS... IT SAID IT WAS DELIVERED 12/22/2016 THEN SENT BACK TO USPS UNIVERSAL CITY NOW IT SAYS AT NORTH TEXAS PROCESSING CENTER AS OF TODAY 12/29 @ 4:25PM. THIS WAS A CHRISTMAS PRESENT AS WELL AS A GIFT FOR A NEW BABY THAT HAS NOW BEEN BORN! HOW DO I GET THIS PACKAGE TO MY SISTER? THIS IS RIDICULOUS! I PAID EXTRA TO HAVE THIS DELIVERED IN 2 DAYS!

    Dec 29, 2016
  • anon

    We can't use your "Hotline form" as suggested above if we don't know what happened to our package! Is someone inspecting the inspector general's office? Because there has to be a better way to get them to look into the North Texas Processing and Distribution Facility. I sent a package from San Diego County, California which was to arrive in McKinney, Texas on December 24th. It did. But then suddenly went to Allen, Texas (north of McKinney.) It sat there for 3 days. Then tonight (Dec 26th) it shows that it left Allen and went WAY down to the NTPDC in Coppell, Texas. Is that where they are going to break into the box and steal everything out of there? Because if you go look at the unofficial facebook page for them, you will see people who had packages that were supposed to be delivered... and then just like my package, it got to the correct city, but then were snatched up from that facility and taken to the North Texas Processing and Distribution Center in Coppell, TX. Then days or weeks later, they receive an EMPTY box with stickers on it saying the box was unsealed and the contents were empty. It's no wonder that people have started using UPS and FedEx to start sending boxes. At least you know those people are so busy that they don't have time to steal contents from the boxes.

    Dec 27, 2016
  • anon

    and also my husband payed $56.00 dollars so it would be delivered on time what a joke.

    Dec 24, 2016
  • anon

    My husband shipped out a box on the December 17 2016 from Houston Texas, it went to north Houston. and just stopped. was suppose to be delivered on December 21 2016 here in Youngstown Ohio no delivery, then i called and they said it would be delivered on friday. December 23. well no box.when i called and went on line no one knowes where it is.it says its in transit. whats transit.Thank you for ruining my kids Christmas.IN the box there was my husband clothes,my kids gifts and his tools for work. it needs to be found. Last years Christmas box was opened and half of the stuff was missing. it pretty bad when you cant ever rely on the usps to delivery stuff and not lose it over and over again.we will not use the usps again for our gifts.how do you tell a five year old her gifts are lost somewhere.

    Dec 24, 2016
  • anon

    My brother sent me a package on Dec 16th from Jacksonville, Fla to Kingwood, Tx. At the same time, a similar package was sent to my sister who also lives in Kingwood, Tx. She got her package on Dec 21st. Mine has been stuck in Dallas since Dec 21st. Now it's in the North Texas facility. What's the issue? Why didn't I get my package at the same time as my sister?

    Dec 24, 2016
  • anon

    I know it's a busy time of year, but I was wondering why my package went from Dallas to San Antonio then back to Dallas? I really need it to be delivered to Beach City, TX (near Houston). I don't understand...

    Dec 22, 2016
  • anon

    I have my own etsy shop. I shipped out 11 photo/document mailers on the same day, the 17th. Most of them arrived at their destinations, some of them are still showing that they are at the North Texas Processing and Distribution Facility. I don't understand how that's possible? How are small business owners supposed to run when we can't get our product shipped in a timely manner, if at all!?! I had two shipments last month that were never even scanned in by the center and I had to issue refunds and ship replacements. USPS didn't even refund me the cost of the shipping! I may be switching to FedEx.

    Dec 21, 2016
  • anon

    I ordered an item from Etsy. It arrived in El Paso( WHERE I LIVE) Dec 15. On the 19th it's in Dallas! I don't get it.

    Dec 20, 2016
  • anon

    I ordered an item from Etsy. It was sent from Wisconsin 12/7/2016. Unfortunately, the shipper got the zip code wrong, but still a Dallas zip. I show were delivery was attempted on 12/10, but no one was available to receive. This is going to my office which is staffed 24/7. I saw on tracking it was then sent out again, and returned as undeliverable as addressed. It was labeled with a correct address and a wrong zip code about 5 miles apart. I had it redirected through the automated system 12/13, and it hadn't shown up by yesterday. Called customer service, and Jeffrey said he would correct the address, and it would be delivered today. NOT!! Now it says it's at the NorthTexas Processing and Distribution Facility. This package made it all the way from Wisconsin to Dallas no problem. Now it's floating around in postal hell. It's a birthday gift for a friend who's birthday is the 21st. Will I ever receive it? What is the point of this site? No one from the postal service ever responds to anything.

    Dec 17, 2016
  • anon

    Your item departed a transfer airport in DALLAS/FT WORTH INTL, FORT WORTH, UNITED STATES on December 4, 2016 at 4:18 pm. The item is currently in transit to the destination. No update since 11 days. Flight to Mars?

    Dec 15, 2016
  • anon

    I mailed a gift from Tyler Texas to Southfield Michigan on the 8th and it was suppose to be there Monday the 12th and there's been no activity on the tracking since the 9th! what's going on ?? it's been in the north texas processing for 6 days?

    Dec 14, 2016
  • anon

    I sent a package priority mail guaranteed to be delivered on December 5, 2016 and to arrive no later than 3PM. It is now 12CST the next day and the tracking still states my packaged is at the Distribution Center less than 20 minutes from my home. The tracking system has not been updated since 6:12PM December 5, 2016. This is the worse service I have ever received and will not be using the Postal Service for mailing any longer. Its no wonder why UPS and FEDEX are in big demand for this industry.

    Dec 06, 2016
  • anon

    My item was shipped priority from WISCONSIN to MAINE, why did it even go to Texas? It was shipped with 1-3 day shipping on November 25th. We are now 10 days later and there has been nothing since it departed. This is a gift and it is unacceptable!!!

    Dec 06, 2016
  • anon

    Package was sent 2 Priority Mail on Nov 23-2016 from Brownsville, Tx to Michigan for Nov 26th delivery. Was scanned in McAllen, Tx on Nov 23rd and departed for destination on Nov 24th.. No scan since.. Issues with Texas facility ?? Driver issues to Michigan or truck accidents??? Many people complaining of Texas delivery service..!! Can't be Trump issues already... Someone help..?? Dave

    Dec 04, 2016
  • anon

    My package was sent Priority mail from Brownsville, Tx on Nov 23 and Departed McAllen, Tx on Dec 23-2016. Shows in transit on Nov 24 but no scan since then..!! Package was to deliver in Michigan on Nov 26 but no scans since Nov 24. Issues with drivers or did some trucks go missing or accidents??? Need package for X-Mas as do millions of others.. (Many complaining about Texas here..!! What's up Texas.. Trump got your tongue?? Dave

    Dec 04, 2016
  • anon

    I had something sent from Mesquite Tx to Plano Tx... it showed up at the North Texas Processing center and sent to McKinney main station by mistake.. no where online does it say it went back to North Texas Processing center but from McKinney PO says they sent and it's there..... ummm ok it was mis-sent to McKinney by NTPC... no update in past 3 days... this is BS...

    Dec 02, 2016
  • anon

    I have mailed 3 boxes on Monday. 2 of them have arrived in Houston on Wednesday. But one box is still in transit to destination. But the issue is the 3 boxes have been departed at the same time. Why the other 2 have arrived in Houston and this one is not. This mail should be delivered on Thursday as a priority mail. I called usps customer service several times but they gave me the different answers. The latest update information I can see is departing from NORTH TEXAS PROCESSING AND DISTRIBUTION CENTER on Nov 30 and transit to destination without location.

    Dec 02, 2016
  • anon

    I ordered a package that arrived at the North Texas sort facility and then left about 30 minutes later...then nothing. I live about 3 hours from the facility and there hasn't been any activity in tracking for nearly 2 days. It is supposed to be delivered by Dec. 3, but with all the horror stories I am hearing about packages that have gone through that sorting facility, I am worried. It seems really quick that the package came and went in such a short time too. I normally would be very grateful for that, but why hasn't it arrived yet? 3 hours away....

    Dec 01, 2016
  • anon

    I would like to know how to order coupon inserts through here?

    Nov 30, 2016
  • anon

    How in Gods name does a package that is clearly from Florida, sent priority, and with tracking to North Carolina end up at your facility in north Texas of all places? This is unacceptable!!! Four days late now!

    Nov 26, 2016
  • anon

    My package went from Florida to Boston priority mail - sent 5 days ago - is in Texas somewhere

    Dec 31, 2016
  • anon

    Hi Chris, did your package ever arrive? I sent one from Florida to New York and it's stuck in Texas right now. Just wondering if it will ever get to its destination.

    Dec 01, 2016
  • anon

    I ordered something from Esty that was sent from Miss Roses Vintage October 19 and STILL HAVE NOT RECEIVED THE PACKAGE! I have been more than patient and she said it is still at your facility. I would surely like to know where it is. I have already paid for this item. Shirley

    Nov 23, 2016
  • anon

    My package stopped there on Thursday it was supposed to be delivered Saturday the 19th it was coming from dallas to Allen tx which is 30miles away it don't take more than 2 days to go 30minutes up the road! I have to ask do anyone think that newly hired help for the holiday season is stealing our stuff? Would make a lot of sense...

    Nov 22, 2016
  • anon

    Can I ask if it finally got delivered I have a package missing since the 21st of this month still showing in transit some important documents in it thanks

    Nov 23, 2016
  • anon

    I ordered my son's birthday present. It shipped out correctly but when it got to texas to the postal service they put the wrong address label on it. It went to a different town no where close to me. I tracked it down and they said they would get it to me. It has been going back and forth from Fort Worth to the North Texas Processing and Distribution center. My son's birthday is Saturday and I stI'll don't have the package.

    Nov 17, 2016
  • anon

    Package was supposed to arrive two days ago by priority mail. "The package is delayed and will not be delivered by the expected delivery date. An updated delivery date will be provided when available. Your item arrived at our NORTH TEXAS PROCESSING AND DISTRIBUTION CENTER destination facility on November 16, 2016 at 12:07 pm. The item is currently in transit to the destination." This is ridiculous, can I just drive up there and get it myself? I am concerned it will never reach me if I don't do so.

    Nov 16, 2016
  • anon

    I don't know why my package went back here again? I've been waiting for my package and I still have not received it! I believe I just misspelled Plano and accidentally put plank! But please deliver my package asap! Thank you!

    Nov 14, 2016
  • anon

    My package has been stuck in coppell Texas please please please send my package. It was supposed to arrive last Thursday.

    Nov 14, 2016
  • anon

    I printed a batch of checks leaving KY on 10-18 - to various states, all states received their checks and the other state vendors received their checks. The Texas vendors did not receive their checks. I had to put stop payments on every payment to a Texas vendor and reissue the checks. Where are my signed check copies, I would like for them to be returned to me.

    Nov 11, 2016
  • anon

    My package was supposed to arrive yesterday from Texas. The company I purchased from sent it Priority Mail Express 1 Day. The company did their part on time. I notice my package has been sitting in the North Texas Processing and Distribution Center until after 10 PM last night. Why don't you people get off your sorry ass and get to work. Your service sucks. I will be informing the company I buy from that if they continue to only offer USPS as a carrier that I will take my business to someone else next time.

    Nov 03, 2016
  • anon

    I have a package with a shipping error or something I need to make sure it has my address on it please contact me

    Oct 27, 2016
  • anon

    I bought an item from Texas, it was 3 d at priority shipping. That was October 21st 2016. Currently it is october 26th 2016 and still haven't received my package. I contacted the seller and they said that they saw the same thing on the website saying it departed the usps facility in northern texas. That was 4 days going on 5 ago. Multiple packages don't dissappear.

    Oct 26, 2016
  • anon

    This is absolutely RIDICULOUS! First, there's an error on the seller's end. She printed out labels but then didn't even get the package sent out until a week later. Now this? My package arrived at this N. Texas Processing Center 4 days ago and has just been sitting there? Expected delivery was to be today, 10/22 and yet NOTHING. There has been no updates or anything. What gives?!

    Oct 22, 2016
  • anon

    Package was coming out of Houston 2 day priority was to arrive today the 21st but no updates looks to be stuck in houston. even though your website says today. I sent a package to NY on the same day this was shipped it is there already.

    Oct 21, 2016
  • anon

    Your priority 1 day is horrible I paid 23 bucks for it to be there in one day and you can't even do that for me your service sucks and no answers of the phone is beyond terrible I need my money back since you didn't get it there and want my mail back I'm fed up with paying 23 for 1 day and can't even do your job is horrible

    Oct 15, 2016
  • anon

    Package was shipped from TX to FL. Should have been here yesterday (2 day mail) 10/13 and package ended up in Puerto Rico. How is that possible?

    Oct 14, 2016
  • anon

    You tracking system its terrible. Can not located my package. You phone service never answer my call, only recordings.

    Oct 12, 2016
  • anon

    I'm having issues with 1 day express 23 bucks and they can't even get it there,it checked in town over not even at the one I dropped n paid for it at now what?about to go get my 23 refund but what about the 300 dollar item I sent !?!

    Oct 15, 2016
  • anon

    You have my package that was marked undeliverable as addressed .... please contact me

    Oct 11, 2016
  • anon

    I normally would receive my child support check on Wednesday after it's mailed on Monday...sometimes on Thursdays. Now it's Friday and I am waiting for 2 pieces of mail to come and they have not. I am trying to understand what my postal carrier is doing because we have 2 in the area and I fail to understand why my mail is not being delivered. For 2 days I did not receive any mail which is unusual at my home - there is always some sort of mail DAILY. I await a response and if no response I will move forward with speaking to my city council.

    Sep 23, 2016
  • anon

    My express mail (guaranteed 12 p.m. delivery) that was supposed to be delivered yesterday is still nowhere to be found. It supposedly left the Coppell, TX facility but never made it to the Lewisville, TX post office. Almost 500 pages of confidential documents that took me 3 months to get together. This is a nightmare.

    Sep 22, 2016
  • anon

    Now am really sad and scared at the same time, i had a package sent to me since on the 03/09/2016 and since then have not been able to track with the custom number i was given its been over 2 weeks now and still the same thing please i would really be happy if some one helps out with what i can do

    Sep 21, 2016
  • anon

    What is going on with your shipping updates? My package hasn't showed updates since Sept 16th! By looking at all the comments below, I am assuming everyone else has had these problems. No one has fixed these issues yet?

    Sep 21, 2016
  • anon

    My item left the North Texas post in Coppell Tx. at sept 21, at 2:41am it is now 8:02 am and the item has yet not even arrived at my local post office which is less than 30min away from this location zip code 75067.

    Sep 21, 2016
  • anon

    What is wrong with USPS in Houston. I brought a product from Amazon that was shipped on Sept. 13, 2016. Package is now stuck at USPS North Houston sorting facility as of Sept. 19, 2016. I has been 6 days still no updates. Already missed the expected delivery date of Sept. 16th. Get your act together USPS. You're driving the sellers and buyers crazy.

    Sep 19, 2016
  • anon

    I'm getting concerned with all of the comments below. I have been tracking my wedding invitations and they've been sitting at this centre for the past 2 days now and it seemed to be moving quickly prior to that. That still have a long way to come to Canada so I'm starting to worry that they will be delayed.

    Sep 16, 2016
  • anon

    I am noticing more and more mail being delayed for delivery. We are in the NW Houston area. I have 3 envelopes sent from same person that just arrived today. The original post office stamp shows August 12th but then another over it stamped Sept 11??? Seriously? Its as if the post office is sitting on this mail and then a month later it goes out???? The usps is causing customer to incur late fees from vendors because the system is failing. In the past month I have had over 20 clients have their checks lost in the mail. This is unacceptable. There are three other clients envelopes we just got today with the same thing. HOUSTON WE HAVE A PROBLEM!!!!!

    Sep 15, 2016

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