A recent presentation by Deutsche Post describes the German delivery and logistics company’s efforts to transform its retail network. One particularly interesting innovation is self-service Packstations. Like the U.S. Postal Service’s APCs (Automated Postal Centers), these kiosks allow customers to ship packages. However, Packstations also provide 24-hour access for parcel pickup. Customers can register to receive their packages at any packstation in the country. When the package arrives, the recipient receives an e-mail or text message.
It’s all about getting injured employees back to work.
Postal employees injured on the job can return to work even if they can’t perform their regular jobs — so long as the work is within their medically defined restrictions. That’s the idea behind the U.S. Postal Service’s Limited Duty...Read More