Keep it Clean… and Safe

We hear a lot about the U.S. Postal Service’s brand. And rightfully so. The brand is among its most precious assets.

The post office lobby is certainly a lens through which the customer views the brand. A post office lobby is the principal business office of the Postal Service and often the only close-up look at postal operations that many customers get. Its appearance directly affects the Postal Service’s public image.

 

Relying on Risk Models

The image of the auditor sitting in front of a stack of spreadsheets, with a trusty calculator at the ready, is right out of central casting. So is the investigator on round-the-clock surveillance to uncover fraud or misuse of government funds.

Those techniques have their place, of course, but today’s audits and investigations rely heavily on data analytics and risk models. At the U.S. Postal Service Office of Inspector General (OIG), we have invested in building an analytical, evidence-based culture that depends on data to promote efficiency and effectiveness in government.

 

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Recent Poll

How important is free shipping when deciding whether to place an online order?

Recent Comments

  • 13 hours 25 min ago
    If a package is too large for my mail box, is USPS obligated to place a package at my door or leave a note/card?
  • 13 hours 45 min ago
    I was recently in Franklin, IN. and went to same po 2 x. Both times I was met with smiling customer caring people who were prompt and answered my questions sincerely and quickly. I never do surveys...

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