Going (More) Mobile

If you’re like most people – say, the 64 percent of American adults who own at least one smartphone, according to Pew Research – you probably do a fair amount of online browsing wherever you happen to be. Increasingly, mobile is not just an extension of the web experience but rather the focal point of it: All signs point to mobile driving e-commerce’s future growth.


The Delivery Revolution in Your Neighborhood

By Jody Berenblatt, senior advisor, GrayHair Advisors  We are living in the age of the “delivery revolution.” Businesses are positioning themselves to deliver goods where and when customers want them. Order nearly anything anywhere and the Postal Service can deliver the item in a reasonable timeframe at a reasonable price.


Worth the Price: High Quality, Convenience, and Timeliness

By Robert M. Campbell, Ph.D., president and vice-chancellor, Mount Allison University, Sackville, NB Canada  When I became president of Mount Allison University, Canada’s top-ranked undergraduate university, I moved to a college town, which, like most Canadian towns, did not get home delivery from Canada Post. I had to adjust to the rhythm of mail runs to our Post Office. I have, ironically, since enjoyed MORE home delivery than ever. Without access to urban retail outlets, we shop online incessantly.


Carriers as Conduits

By Jim Holland, research director, National Association of Letter Carriers  Six days a week, over 200,000 city delivery letter carriers fan out on routes across the country to deliver and pick up mail and packages for residences and businesses. Carriers now even deliver packages on Sundays and holidays. Increasingly, letter carriers do work beyond traditional postal services, helping to meet the growing needs of both shippers and recipients.  Letter carriers are a daily presence in communities across the country, which helps them become familiar with the needs of their communities.