A recent presentation by Deutsche Post describes the German delivery and logistics company’s efforts to transform its retail network. One particularly interesting innovation is self-service Packstations. Like the U.S. Postal Service’s APCs (Automated Postal Centers), these kiosks allow customers to ship packages. However, Packstations also provide 24-hour access for parcel pickup. Customers can register to receive their packages at any packstation in the country. When the package arrives, the recipient receives an e-mail or text message.
You have likely heard the term “big data” frequently these days. From health care to marketing to law enforcement techniques, data analytics are driving decisions and improving outcomes.
At the OIG, data analytics — which include data mining, risk assessments, and predictive analytics —...Read More