The Postal Service has a long and proud history in public service. It has always been viewed as part of the federal government, yet has also been told to “act like a business” and to be self-sufficient. These distinctions can lead to interesting real-world implications, such as the degree to which retail associates should “upsell” or otherwise assist customers as they transact postal business. On one extreme, some claim that retail associates should do everything to find the lowest price for the customer.
It takes a lot of vehicles to move 154 billion pieces of mail each year. And a lot of fuel to power those vehicles.
While the Postal Service’s Postal Vehicle Services (PVS) fleet is a small part of the entire fleet — about 4,300 vehicles made up of cargo vans, tractors, and smaller...Read More