OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	The International Package Market – Trends and Opportunities for the Postal Service	05/15/2023	White Papers	Strategy & Investments, Innovation, Customer Service
Image	Mail Delivery, Customer Service, and Property Condition Reviews - Florida 3 District	05/15/2023	Audit Reports	Service Performance, Field Operations Review
Image	Package Tracking Messaging	05/11/2023	Audit Reports	Technology, Delivery / Mail Processing, Customer Service
Image	Mail Delivery, Customer Service, and Property Condition Reviews - Delaware/Pennsylvania 2 District	02/15/2023	Audit Reports	Service Performance, Field Operations Review
Image	Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA	01/09/2023	Audit Reports	Service Performance, Customer Service, Field Operations Review
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, New Jersey District	12/02/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Field Operations Review
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Milwaukee, WI Region	10/17/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Field Operations Review
Image	The Value of the Postal Service’s Retail Network for Small Businesses	10/11/2022	White Papers	Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Albuquerque and Santa Fe, NM Region	09/20/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Field Operations Review
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, St. Louis, MO Region	08/31/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Field Operations Review