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Reports

Report Title Date Report Type Category
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Delivery and Customer Service in Colorado Mountain Towns Cover
Delivery and Customer Service in Colorado Mountain Towns Audit Reports Service Performance, Delivery / Mail Processing, Customer Service
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photo of closed storefront
U.S. Postal Service’s Plans to Resolve Post Office Suspensions Audit Reports Facilities, Customer Service
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cover image: Illustration of the International Package Market.
The International Package Market – Trends and Opportunities for the Postal Service White Papers Strategy & Investments, Innovation, Customer Service
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Package Tracking Messaging cover
Package Tracking Messaging Audit Reports Technology, Delivery / Mail Processing, Customer Service
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22-181-R23
Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA Audit Reports Service Performance, Customer Service, Field Operations Review
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The Value of the Postal Service’s Retail Network for Small Businesses White Papers Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing
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22-101-R22 Cover
Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region Audit Reports Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review
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Demographic Trends in Mail Access Changes and Service, 2016-2020 White Papers Delivery / Mail Processing, Customer Service
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congressional testimonies
Hearing Before the House Subcommittee on Government Operations Congressional Testimonies Delivery / Mail Processing, Customer Service
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Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV Audit Reports Customer Service, Delivery / Mail Processing, Service Performance