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Reports

Report Title Date Report Type Category
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cover image: Network Changes - Progress on Improvements at Richmond, VA, Regional Processing and Distribution Center.
Network Changes - Progress on Improvements at Richmond, VA, Regional Processing and Distribution Center Audit Reports Delivering for America, Network Modernization, Service, Delivery / Mail Processing, Service Performance
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cover image: local transportation optimization.
Network Changes: Local Transportation Optimization Audit Reports Delivering for America, Network Modernization, Service
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Fiscal Year 2025 Peak Season Preparedness
Fiscal Year 2025 Peak Season Preparedness Audit Reports Customer Service, Delivering for America, Service
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Security and Efficiency of the New Carrier Scanners and Electronic Locks
Security and Efficiency of the New Carrier Scanners and Electronic Locks Audit Reports Delivering for America, Network Modernization, Delivery / Mail Processing, Technology
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The OIG’s Oversight of the U.S. Postal Service’s Delivering for America Plan - coverimage.
The OIG’s Oversight of the U.S. Postal Service’s Delivering for America Plan Audit Reports Delivering for America, Financial Impacts, Labor Management, Network Modernization, Service, Sustainability Efforts
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Sending It Back Reverse Logistics Cover
Sending It Back: Reverse Logistics and the U.S. Postal Service White Papers Customer Service, Strategy & Investments
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Oversight of the Retail Lobby Customer Experience New York 1 District Cover
Oversight of the Retail Lobby Customer Experience in New York 1 District Audit Reports Customer Service, Delivering for America, Service
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Delivery and Customer Service in Colorado Mountain Towns Cover
Delivery and Customer Service in Colorado Mountain Towns Audit Reports Service Performance, Delivery / Mail Processing, Customer Service
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photo of closed storefront
U.S. Postal Service’s Plans to Resolve Post Office Suspensions Audit Reports Facilities, Customer Service
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cover image: Illustration of the International Package Market.
The International Package Market – Trends and Opportunities for the Postal Service White Papers Strategy & Investments, Innovation, Customer Service