Delivery Scanning Issues

U.S. Postal Service delivery points are increasing each year. Package volumes are rising steadily as well. And so are customer expectations. This paradigm tends to lead to an increase in customer complaints, especially when delivery performance doesn’t meet expectations.

 

Kickbacks and Conspiracy

Most people know the start to the TV show Law & Order: In the criminal justice system, the people are represented by two separate yet equally important groups… If we were teeing up the OIG for an introduction in that vein, it might go like this: The OIG mission is to ensure efficiency, accountability, and integrity in the U.S. Postal Service. We do that through independent audits and investigations.

 

Overtime Overload

This sounds like a math problem on a standardized test: If the amount of mail processed in fiscal year (FY) 2018 declined by 5 billion pieces and total number of workers used to process mail declined by 5,000 career employees (with workhours also dropping by 4.3 million), how much did overtime costs decrease?

Answer: They didn’t. Overtime costs to process mail increased by $257 million (31 percent) in FY2018 from the previous year. What happened?

 
USPS OIG Semiannual Report to Congress cover art image of the front of the Arlington Post Office.

Spring Semiannual Report to Congress

It was an especially lively six-month period covered by our most recent Semiannual Report to Congress – October 1, 2018 through March 31, 2019. The period included the partial government shutdown in December, and January saw the official appointment of our acting Inspector General to the IG position – only the third IG in our 20-year history. And then there’s all the work we did.

 

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Recent Poll

Do you think USPS should invest in Treasury Inflation-Protected Securities?

Yes
54% (54 votes)
No
46% (46 votes)
Total votes: 100

Recent Comments

  • 1 day 6 hours ago
    It doesn't matter how many pieces there are in a year when you are running an every piece, every day business. We allow folks to have discounts with the sole intention of the service being able...
  • 3 days 19 hours ago
    Good Job ! ! I'm Always glad to see these crooks getting prison time , the corruption is rampant and costs every one of us . Keep up the good work !

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