OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region	07/28/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review
Image	Capping Report – Efficiency of Selected Processes at Select Retail Units, Texas 1 District	07/22/2022	Audit Reports	Delivery / Mail Processing, Facilities, Retail, Sales & Marketing
Image	Assumptions and Metrics Underlying the Delivering for America 10-Year Plan	07/06/2022	Audit Reports	Delivering for America, Financial Impacts, Delivery / Mail Processing, Retail, Sales & Marketing
Image	Mail Delivery, Customer Service, and Property Conditions Review – Select Units, Indianapolis, IN	06/22/2022	Audit Reports	Service Performance, Facilities, Delivery / Mail Processing, Field Operations Review
Image	U.S. Postal Service International Mail Operations and Performance Data	06/02/2022	Audit Reports	Service Performance, Delivery / Mail Processing
Image	The Postal Service’s Collection Point Management System	05/18/2022	White Papers	Delivery / Mail Processing
Image	San Francisco International Service Center Closure	05/13/2022	Audit Reports	Delivery / Mail Processing, Retail, Sales & Marketing
Image	Transfer of Mail Processing Operations from Selected Facilities	05/04/2022	Audit Reports	Delivering for America, Service, Delivery / Mail Processing, Service Performance
Image	Demographic Trends in Mail Access Changes and Service, 2016-2020	04/28/2022	White Papers	Delivery / Mail Processing, Customer Service
Image	Trends in New Delivery Points	04/19/2022	White Papers	Delivery / Mail Processing