Image
Reports
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
|
|
The International Package Market – Trends and Opportunities for the Postal Service | White Papers | Strategy & Investments, Innovation, Customer Service | |
Image
|
Package Tracking Messaging | Audit Reports | Technology, Delivery / Mail Processing, Customer Service | |
Image
|
Postal Service Non-Career Turnover Follow-up | Audit Reports | Delivering for America, Labor Management, Human Resources, Service Performance | |
Image
|
Mail Delivery, Customer Service, and Property Conditions Review - Select Units - Atlanta, GA | Audit Reports | Service Performance, Customer Service, Field Operations Review | |
Image
|
The Value of the Postal Service’s Retail Network for Small Businesses | White Papers | Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing | |
Image
|
Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review | |
Image
|
Demographic Trends in Mail Access Changes and Service, 2016-2020 | White Papers | Delivery / Mail Processing, Customer Service | |
Image
|
Hearing Before the House Subcommittee on Government Operations | Congressional Testimonies | Delivery / Mail Processing, Customer Service | |
Image
|
Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV | Audit Reports | Customer Service, Delivery / Mail Processing, Service Performance | |
Image
|
1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System | White Papers | Customer Service |