Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System	09/21/2021	White Papers	Customer Service
Image	Improving Operational Efficiency Using Informed Visibility	09/17/2021	White Papers	Customer Service
Image	Management Alert – Air Mail Not Moving as Assigned at the Los Angeles Terminal Handling Services	09/16/2021	Audit Reports	Transportation / Vehicles, Service Performance
Image	Vehicle, Fuel, and Oil Expenses – Woodlawn Station Post Office, Birmingham, AL	07/30/2021	Audit Reports	Transportation / Vehicles
Image	Mail Delivery and Customer Service Operations – Newark Post Office, Newark, DE	07/22/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	“As Needed” Highway Contract Routes	07/16/2021	Audit Reports	Delivering for America, Service, Service Performance, Transportation / Vehicles
Image	Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH	06/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Terminal Handling Services – Denver, CO	06/04/2021	Audit Reports	Delivering for America, Service, Service Performance, Transportation / Vehicles
Image	Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA	05/25/2021	Audit Reports	Customer Service, Service Performance
Image	Voyager Card Transactions - Chino, CA, Post Office	05/13/2021	Audit Reports	Transportation / Vehicles