Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System	09/21/2021	White Papers	Customer Service
Image	Improving Operational Efficiency Using Informed Visibility	09/17/2021	White Papers	Customer Service
Image	Security Assessment of [Redacted]	09/09/2021	Audit Reports	Technology
Image	U.S. Postal Service Protection Against External Cyberattacks	08/31/2021	Audit Reports	Security, Technology
Image	U.S. Postal Inspection Service Oversight of Its Use of Cryptocurrency	08/26/2021	Audit Reports	Finance, Technology
Image	Step into Tomorrow: The U.S. Postal Service and Emerging Technology	08/26/2021	White Papers	Technology
Image	Capital Equipment at the Eagan Information Technology Center	08/10/2021	Audit Reports	Technology
Image	Mail Delivery and Customer Service Operations – Newark Post Office, Newark, DE	07/22/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Controls Over Retired Business Applications	07/07/2021	Audit Reports	Security, Technology
Image	Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH	06/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance